CARSTAR Ken's Collision and Towing
In operation 55 years, 3 years at this location.
Welcome to CS Ken’s Collision, your premier destination for top-tier body work in a state-of-the-art facility. Spanning an impressive 11,000 square feet, our shop is equipped to handle a diverse range of vehicles, ensuring each receives the meticulous care it deserves. From personal cars to commercial fleets, school buses, coach buses, trucks, and RVs, our experienced team is dedicated to restoring and enhancing your vehicles with unmatched precision and expertise. Experience the best in the business at Ken’s Collision, where quality and customer satisfaction are our top priorities.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car fixed and good customer service. We will be using them when needed.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I complimented Bob and Manny weeks ago on your web page. They were both great.
Customer Service - 4.5/5.0 -
Good people
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
They kept the car for several days before they did any work on it, we could have had use of it while they were waiting on parts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The communication was impeccable with being updated! Also, the car was fixed in a timely manner and runs good as new ! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish everything was top notch.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Worst experience, I would never recommend this shop
Repair Quality - 0.5/5.0 -
Beware of this shop, look at the reviews I'm not the only one with problems. Brought my truck there for a minor bang on the passenger door and after almost 3 weeks, my truck is not completed correctly. Last week the first time I was told the truck was ready, I stopped in and was pressured to sign paperwork first, I declined and said I want to inspect me truck. After inspecting the truck I found many deficiencies, there were air pockets and bumps on the painted door. Also, on the inside edge of the door it was as rough as sandpaper. They guy Bon who apparently is in charge, but shouldn't be come out apologized and said he would make the repairs, I was ok with that as things happen. Next inspection on the truck, I found about 1 inch of the bottom of the door that was not painted. Showed it again to Bob, and he was extremely embarrassed again for the poor workmanship on the door. This was Friday, Bob assured me the truck would be ready Monday, and once again I did not take the truck home. I specifically asked Bob if I should call Monday or just show up bc I did not want to waste anymore of my time. His exactly quotes words were " Don't call, just come, the truck will definitely be ready." Because what was going on, Monday around 2 pm I did call the shop and get an excuse that the body shop rain out of hardener, that's like McDonald's running out of burgers. I called Tuesday and they said the truck was ready. I show up and inspect the truck and once again it's not done correctly. Now I have 2 paint runs and still have a spot on the side of the door that was not addressed even after showing them on Friday. I expressed my concerns as to why no one is checking the quality of the work before I get there, Bons response, " I was out to lunch". Unacceptable answer. He brought someone out from the shop with a bucket of water and some sand paper, then wanted to bring the truck back in for repairs. I stated I was out of time and was not able to wait. Bob immediately became NASTY AND rude, denying I pointed out defects on the door, when I shouldn't even have to do that, he should be inspecting the work before I got there. After him being nasty we walked inside and never came out. I grabbed my keys and said I'm done with this shop, they staff is rude and unprofessional and the body work guys are incapable of painting a brand new door correctly. Manny who sits at the front desk was extremely professional, courteous and understood the issues, he apologized so many times. I took my copy of the paperwork and did not sign anything. I am currently working with Geico to find me a competent body shop to fix what Kens messed up on. I will give a positive shout-out to Jacob who called me first thing this morning trying everything to get me back to make it right., but I did have to refuse and I do not feel this shop is capable of making repairs. I am currently working with GEICO so they can send me to a shop that hopefully can paint a brand new door correctly
Customer Service - 0.5/5.0 -
WORST EXPERIENCE EVER. STAFF NEEDS TO BACK TO CUSTOMER TRAINING 101, EXPECT FOR Manny who was a gentleman the entire time. 3 times I went to pick up the truck and 3 times I found defects. Brought it to another shop to fix what's Kens couldn't and they found more defects and over spray on the trim and glass. Terrible shop, DO NOT BRING YOUR CAR HERE.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend them
Repair Quality - 5.0/5.0 -
Ken collision was great. They did a fantastic job on my car and had me in and out of there very quickly. I would highly recommend them.
Customer Service - 5.0/5.0 -
They were very friendly and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You guys did a great job, Manny & Bob estimated it would take about two weeks to make the repairs to my vehicle. I was surprised when I was informed it was done in 8 days. I left rental car at there location and drove my vehicle home. Very pleased with their work and how I was treated, true professionals.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bob and Manny walked me through the process on how to get my car repaired and work with my insurance company. I appreciate their knowledge and willingness to help.
Customer Service - 5.0/5.0 -
see my first comment, but Bob and Manny were super helpful in teaching me how to navigate the insurance process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Work was good but it took too long, end up costing me too much in rental fees
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I recently had body work done on my car at CS Ken’s Collision and I’m extremely satisfied with the results. The team was professional, transparent, and kept me informed throughout the process. The quality of the repair and paint match was excellent, and my car looks as good as new. They completed the work on time and handled everything smoothly. I highly recommend CS Ken’s Collision for anyone needing reliable and high-quality auto body repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great guys!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very happy with the repair and the timeframe that it was accomplished
Customer Service - 5.0/5.0 -
The gentleman were quick to help with inspection and explaining what to expect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Folks were excellent. Check in was easy, they were professional and took care off all of my concrens
Customer Service - 5.0/5.0 -
Great staff everyone was freindly and willing to assit