CARSTAR Kreations Auto Body Willits

5.0 (706reviews)

100%

(707) 459-9385

1619 S Main St, Willits, CA 95490

100%

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1619 S Main St
Willits, CA 95490

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About CARSTAR Kreations Auto Body Willits

See Photos

1619 S Main St
Willits, CA 95490

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 27 years.

CARSTAR Kreations Auto Body specializes in high-quality collision repairs, excellent customer service, and satisfaction in Willits, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, we'll take it from here!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Rivian Fleet – Vans

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Website

Reviews (706)

Sort By:
Newest
Rating

592 Customers Rated

5 Stars

72.1% Complete

(509)
4 Stars

6.9% Complete

(49)
3 Stars

1.3% Complete

(9)
2 Stars

1.3% Complete

(9)
1 Star

0.7% Complete

(5)
< 1 Star

1.6% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than expected. The team frequently goes above and beyond, including detailing vehicles inside and out, coordinating with insurance companies, and even delivering vehicles to customers. Communication is highlighted as a strong point, with regular text, email, and phone updates keeping customers informed throughout the repair process. While a few customers noted minor delays due to parts availability or small items needing follow-up, these were generally handled promptly and professionally. Overall, customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Communication

"We were very satisfied with the beautiful results on the work completed. All the staff were professional and wonderful to work with. If ..." Read more

"Customer service was great, the way they handled my insurance company was super helpful and made my tasks ..." Read more

"... Their work is guaranteed for the life of the vehicle. They are prompt with their work. Their customer service is great!!" Read more

"Super professional. Car came back in perfect shape and washed with a spotless interior. Walked us through every step of the complicated ..." Read more

"Great job. Detailed my van inside and out A+"

"I was kept informed, on a daily basis, often more than one time a day, as to the status of the work project on my ..." Read more

"Service and communication via text and email was excellent"

"They kept us informed throughout the repair process and coordinated with the insurer and the rental car agency."

"They did good work and their communication on other issues was excellent."

"They let us know about each stage of the repair process, which is very important to us as a customer."

Service Quality
Communication

Service Quality
Communication

"We were very satisfied with the beautiful results on the work completed. All the staff were professional and wonderful to work with. If ..." Read more

"Customer service was great, the way they handled my insurance company was super helpful and made my tasks ..." Read more

"... Their work is guaranteed for the life of the vehicle. They are prompt with their work. Their customer service is great!!" Read more

"Super professional. Car came back in perfect shape and washed with a spotless interior. Walked us through every step of the complicated ..." Read more

"Great job. Detailed my van inside and out A+"

"I was kept informed, on a daily basis, often more than one time a day, as to the status of the work project on my ..." Read more

"Service and communication via text and email was excellent"

"They kept us informed throughout the repair process and coordinated with the insurer and the rental car agency."

"They did good work and their communication on other issues was excellent."

"They let us know about each stage of the repair process, which is very important to us as a customer."

Nikea (Subaru owner) reviewed 10/5/26

Scott (Toyota owner) reviewed 9/28/26

Larann (Toyota owner) reviewed 9/23/26

Tom (Mazda owner) reviewed 9/21/26

I certainly would recommend them

After spending six months of being told that certain parts were not available for this car, CarStar/Kreationa paid attention to what I had to say and was able to find it. I certainly appreciate the extra time and effort that they put into repairing this vehicle. Thank you very much!

I’m very satisfied with their level of professional

Becky (Honda owner) reviewed 9/21/26

Linda (Nissan owner) reviewed 9/17/26

Overall, we are very satisfied with the service

A lot of the electronics were damaged in our deer encounter but Kevin kept at it until he and his crew got them all solved and fixed.

The crew at Carstar interacted with the insurance company and Enterprise rental to keep the claim moving smoothly.

Melinda (Toyota owner) reviewed 9/14/26

Well, got bit by the dog from in the garage and I have to come back because the adhesive on a panel wasn’t tight but other than that they did a fantastic job w paint

Jason (Cadillac owner) reviewed 9/7/26

Jacob (Chrysler owner) reviewed 8/25/26

Above and beyond! The car looks great! Thank you for cleaning her too! What a great shop! Awesome work!

Ron (Ford owner) reviewed 8/12/26

Great experience having my van repaired.

Great job. Detailed my van inside and out A+

Carolyn (Subaru owner) reviewed 8/10/26

Valarie (Jeep owner) reviewed 8/6/26

Danette (Toyota owner) reviewed 8/5/26

I highly recommend this auto body shop. They r very knowledgeable and friendly

The two gentlemen that I spoke to were very nice and informative. I would highly recommend this repair shop.

Everyone was very polite and helpful with the questions I had to ask.

Roger (Toyota owner) reviewed 8/3/26

Katharyn (RAM owner) reviewed 7/31/26

Very courteous and professional. Very pleased with the auto body work. The pickup looks fantastic. The updates were reassuring that the repair was on schedule. Happy to have this shop in Willits. We would be pleased to recommend this auto body shop.

Gary (Subaru owner) reviewed 7/27/26

Super professional. Car came back in perfect shape and washed with a spotless interior. Walked us through every step of the complicated world of insurance. Nothing but good on these guys.

Tonya (Subaru owner) reviewed 7/13/26

Car looks great and they basically detailed it which was amazing, I just wish they would of cleaned the headlight like we talked about, but otherwise they did a great job

communitive and friendly

Alice (Honda owner) reviewed 7/10/26

Caryn (Toyota owner) reviewed 7/8/26

Service was great!

Denese (Subaru owner) reviewed 7/6/26

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view more shops in: Willits | 95490

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

CARSTAR Kreations Auto Body Willits

Take photos and get an online estimate

Schedule an estimate appointment

About CARSTAR Kreations Auto Body Willits

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (706)

592 Customers Rated

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0