CARSTAR Laneys El Dorado
In operation 87 years.
CARSTAR Laneys Collision Center has been in El Dorado since 1939 and owned by the Griffin family since 1996. Our I-CAR Gold Class staff and OEM Certified facility is backed by CARSTAR's Limited Nationwide Warranty. Schedule your repair online or give us a call at (870) 863-7112 and then Relax, We'll Take It From Here.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thorough inspection, worked seamlessly with insurance company and kept me informed from day to day
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Overall, the repair was fine. Looks like a few scratches on the bumper were made while trying to put it on the truck, nothing major. Also, could have done a better job of communicating about when the truck was going to be done. Kept getting a text that things were going on schedule to be done, and then two to three weeks later it’s finally done. The ladies at the front were the best at dealing with me
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Could have done better on keeping us informed that the vehicle wasn’t ready, after sending us texts stating that the vehicle was on schedule to be done on time and not three weeks later
Customer Service - 3.5/5.0 -
The ladies working the front were super nice and helped out
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Looks good!
Customer Service - 5.0/5.0 -
Each team member I spoke with was courteous and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a few scratches on my bumper when expecting it to leave and they fixed them up prefect the same day
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Pleasant people to work with!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very satisfied
Customer Service - 4.5/5.0 -
Updated almost daily on progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, courteous, professional.
Customer Service - 4.5/5.0 -
The ladies were amazing, friendly, and worked hard to help us. I would've appreciated a call at least two or three times a week to let me know the status of the car and keep me informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job