CARSTAR Laneys El Dorado
In operation 87 years.
CARSTAR Laneys Collision Center has been in El Dorado since 1939 and owned by the Griffin family since 1996. Our I-CAR Gold Class staff and OEM Certified facility is backed by CARSTAR's Limited Nationwide Warranty. Schedule your repair online or give us a call at (870) 863-7112 and then Relax, We'll Take It From Here.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Nice job overall
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with repair service and keeping us informed with vehicle status as progress took place.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job!
Customer Service - 5.0/5.0 -
Everyone I spoke with was courteous, and we were kept in the loop throughout the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, you kept me updated on the progress. You finished the work in a short amount of time. I didn’t have to wait to bring my car in. You got me in the next day after I called.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Oh my gosh, the whole team at Carstar Laneys were truly awesome!!!! Each department went above and beyond to take care of me as a customer and of my car that needed the repair. My car looks beautiful….I am very pleased! 😀👏👏👏
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without doubt.
Repair Quality - 5.0/5.0 -
Excellent Service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always tell people, "Laney's is the best."
Repair Quality - 5.0/5.0 -
Always quality service and friendly support staff
Customer Service - 5.0/5.0 -
Friendly, genuine and concerned about every aspect of my SUV being repaired properly.
Returned Clean
My Experience - 5.0/5.0 -
Always so quick to get my car back to me, they keep me updated the whole time. My car even came back cleaner than when I dropped her off! 10/10 service really appreciate the staff!
Likely to Recommend - 5.0/5.0 -
I recommend carstar laneys to everyone
Repair Quality - 5.0/5.0 -
I love the work that was done to my vehicle. Thanks to Mrs. Paula and the young lady that made sure I was taken care of.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
This is the second time, that Laney's has done body work on my truck. And anyone that knows me, knows I trust very few with my truck. They kept me updated though out the entire process. I hope not to need them again but if anyone asks I tell them go to Laney's for any and all vehicle body work Amanda
Likely to Recommend - 5.0/5.0 -
I would tell anyone & everyone
Repair Quality - 5.0/5.0 -
Thank you for being so kind, and professional
Customer Service - 5.0/5.0 -
Customer service was good, kept me informed. Though the whole process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Pathfinder looked very good. Paula and Jada were extremely helpful. When we had questions, the gentleman to worked on our Pathfinder answers with knowledge.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle was not repaired
Customer Service - 5.0/5.0 -
CANDICE WAS AMAZING and very helpful when my insurance was not. She was the only positive part of my experience in dealing with my totaled car.