CARSTAR Laneys West Monroe
In operation 26 years.
CARSTAR Laneys Collision Center West Monroe specializes in high-quality collision repairs, excellent customer service, and satisfaction in West Monroe, LA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, We'll Take It From Here.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for making this easy for me to handle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely will recommend this location.
Repair Quality - 5.0/5.0 -
Laney's of West Monroe puts customer service first. Employees keep customer updated on the status of repairs and expected date of repairs. The employees are friendly and are never to busy to assist customers. Great Job.
Customer Service - 5.0/5.0 -
Fully satisfied. This location exemplifies customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so grateful I took my car to get fixed here I couldn’t find a better place for it definitely I will recommend Carstar as a car body shop 100% thanks Carstar group
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I think they did a good job!
Repair Quality - 5.0/5.0 -
The car looks great!
Customer Service - 4.0/5.0 -
Everyone was very nice.
My Experience - 5.0/5.0 -
I am very satisfied with the work car star Laneys did on my car! It looks like a new car! The receptionist is very sweet and kind! Thank you for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a fantastic job on my car! I am very impressed with the quality of work you guys do. Thanks for a job well done!!
Customer Service - 5.0/5.0 -
Great!!
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the awesome customer service provide by Ms Tina. She deserves a bonus $$$!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Did not wash car before pickup
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good job
Customer Service - 5.0/5.0 -
helpful informative friendly
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone -front desk, estimators, mgmt - delivers excellent customer service. I loved the text updates and communication was great. They were able to get my vehicle to another location and my vehicle was ready 12 days ahead of original estimate! Boom!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people, super fast service. Best in town!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and completed on time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, patient, and helpful.
Returned Clean
My Experience - 5.0/5.0 -
I would like to thank Mr Lane Griffin on a wonderful job that was done to my F-150 he keep me posted on the updates and the process. I would definitely recommend Carstar Larry's. Thanks again Tommie Keys Jr
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terra was excellent with the coordination and keeping me informed. The truck looks new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great to work with and made the process super easy. Repaired quickly and you can’t tell it was ever damaged. As an insurance agent I will highly recommend to friends, family and my clients!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Very pleased.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and communication