CARSTAR Laneys West Monroe

4.7 (496reviews)
96%
3728 Whites Ferry Road,  West Monroe,  LA  71291
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Shop AssistantSparkles

In operation 26 years.

CARSTAR Laneys Collision Center West Monroe specializes in high-quality collision repairs, excellent customer service, and satisfaction in West Monroe, LA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, We'll Take It From Here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (496)

Likely to Recommend

Repair Quality

Thank you for making this easy for me to handle.

Customer Service

Returned Clean

Likely to Recommend

Definitely will recommend this location.

Repair Quality

Laney's of West Monroe puts customer service first. Employees keep customer updated on the status of repairs and expected date of repairs. The employees are friendly and are never to busy to assist customers. Great Job.

Customer Service

Fully satisfied. This location exemplifies customer service.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I am so grateful I took my car to get fixed here I couldn’t find a better place for it definitely I will recommend Carstar as a car body shop 100% thanks Carstar group

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I think they did a good job!

Repair Quality

The car looks great!

Customer Service

Everyone was very nice.

My Experience

I am very satisfied with the work car star Laneys did on my car! It looks like a new car! The receptionist is very sweet and kind! Thank you for a job well done!

Likely to Recommend

Repair Quality

You did a fantastic job on my car! I am very impressed with the quality of work you guys do. Thanks for a job well done!!

Customer Service

Great!!

Returned Clean

My Experience

I really appreciate the awesome customer service provide by Ms Tina. She deserves a bonus $$$!

Likely to Recommend

Repair Quality

Did not wash car before pickup

Customer Service

Returned Clean

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Repair Quality

good job

Customer Service

helpful informative friendly

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My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone -front desk, estimators, mgmt - delivers excellent customer service. I loved the text updates and communication was great. They were able to get my vehicle to another location and my vehicle was ready 12 days ahead of original estimate! Boom!

Likely to Recommend

Repair Quality

Great people, super fast service. Best in town!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great communication and completed on time

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Friendly, patient, and helpful.

Returned Clean

My Experience

I would like to thank Mr Lane Griffin on a wonderful job that was done to my F-150 he keep me posted on the updates and the process. I would definitely recommend Carstar Larry's. Thanks again Tommie Keys Jr

Likely to Recommend

Repair Quality

Terra was excellent with the coordination and keeping me informed. The truck looks new!

Customer Service

My Experience

Great to work with and made the process super easy. Repaired quickly and you can’t tell it was ever damaged. As an insurance agent I will highly recommend to friends, family and my clients!

Likely to Recommend

Repair Quality

Great service! Very pleased.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great service and communication