CARSTAR Larry's Auto Body

4.9 (1,548reviews)
97%
13542 Telegraph Road,  Whittier,  CA  90605
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Shop AssistantSparkles

In operation 9 years.

At CARSTAR Larry's Auto Body, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Whittier, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are a family business that takes pride in excellent customer service and outstanding repair workmanship.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,548)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The staff is frequently commended for being professional, friendly, and courteous. Communication through text updates and proactive outreach is highlighted as a key strength, keeping customers informed throughout the repair process. Timeliness is another standout, with numerous customers receiving their vehicles ahead of schedule. Vehicle cleanliness at pickup, including washing and vacuuming, added a positive touch. A few customers noted areas for improvement directly from their experiences: some felt communication during the repair process could be more proactive, one customer felt no one walked them through the completed repairs at pickup, and isolated cases mentioned minor issues upon vehicle return that were promptly resolved. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"Extremely satisfied with the body work completed at Larrys CarStar. Everyone is always professional and highly skilled ..." Read more
"... finish. The staff was professional and friendly, the body work was outstanding, and my vehicle looks like new. I highly recommend this location for quality repairs ..." Read more
"My car had a dent and needed paint. CARSTAR did a great job both fixing the dent and matching the paint to the dot."
"... work at a Truck & Trailer repair and paint shop, Im impressed with the quality of work and have received compliments from co-workers on the quality and quickness of getting ..." Read more
"... with was outside there work. They informed me that they knew about the problem and failed to inform me upon pickup. I understand this is a auto body shop but I dont ..." Read more
"Not only was it not ready Ive had to take it back and you still have it . I have not even received a phone call about the ..." Read more
"Car was done early, I was very happy. I was told 10-12 days, It was ready on the 8th day. It was cleaned inside and out. Very satisfied!"
"Just a few days after but I was let know before hand"
"Much before the deadline the ship gave me, was very happy to receive it earlier than anticipated"

Likely to Recommend

Repair Quality

They do excellent work

Customer Service

Returned Clean

Likely to Recommend

Honestly the staff is Nice , but to charge my insurance top dollar and give me my car with mismatched headlights , come on. You guys already make a good business. The very least leave the cars , Amazing. It’s the right thing to do. All y they had to do was replace both headlight covers , a you would have a 10/10 review instead they cut corners.

Repair Quality

I am extremely disappointed with the quality of work and customer service from CARSTAR. My insurance was billed over $4,800, yet my car was returned with completely mismatched headlights—one brand-new assembly and one aged, faded one. When I brought this up, the shop dismissively told me that insurance 'isn't into making cars look pretty. As a customer paying for full coverage, receiving a vehicle that looks half-finished and lopsided is completely unacceptable. CARSTAR took top dollar for this repair but delivered cheap, careless presentation. Next time I know not to trust the insurance and pick my own shop. At the absolute bare minimum, the shop should have polished the remaining original headlight so the car looked uniform upon pickup. I expect a response from management to address this.

Customer Service

Customer service was good.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Amazing service! If I could give an 11 I would. They did an outstanding job! I definitely will be recommending to everyone I know.

Customer Service

Returned Clean

My Experience

Thank you for the excellent work

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely

Repair Quality

Starting from the intake, the updates on the progress of the excellent job, all the way to the delivery, every end of the process was magnificent, your team always addressed me with the most positive attitude. Thank you very much.

Customer Service

Excellent

Returned Clean

My Experience

Awesome, excellent landlord

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

CARSTAR Larry’s was very thorough when explaining the car repair process. They kept me updated with the status of my vehicle throughout the process and the customer service was great!

Likely to Recommend

Repair Quality

The repair looks great! Excellent work.

Customer Service

The customer service was friendly and thorough.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff was friendly. Service was great and my vehicle was repaired in a quick and timely fashion! Great work and Mario was absolutely Customer Service oriented! As a general manager for almost 30 years, I appreciated the service I received!

My Experience

Thank you for a second I thought I got a new car lol... not the first time going to this location. Very happy with the service... love the cleaning including the inside of the car thank you.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

great quality.

Customer Service

Returned Clean

My Experience

Wonderful experience we had with CARSTAR Larry’s. Everything was handled so quickly and with such professional touch. I truly appreciate the amazing service

Likely to Recommend

truly recommend it

Repair Quality

share how much I appreciated the wonderful service at Carstar! My experience was truly a 10/10, and I'm so grateful for the care you took with my vehicle.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everything went fine on time good quality job and I appreciated that my car was washed when I picked it up

Customer Service

Good job very informative and professional

Returned Clean