CARSTAR MVP Richardson

4.8 (531reviews)
97%
13534 VARGON STREET,  Dallas,  TX  75243
Bot
Shop AssistantSparkles

In operation 10 years.

CARSTAR MVP Auto Collision Richardson is a premier auto collision repair facility. With state of the art equipment and knowledgeable staff, you can rest assured your vehicle will be returned back to you perfectly. call us at 214-954-7731 or email us at [email protected]

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (531)

Likely to Recommend

Repair Quality

My car looked like new

Customer Service

Rene was very friendly and helped me with no problems

Likely to Recommend

Repair Quality

I have no comment

Customer Service

My Experience

In this day and age customer service seems to suffer. I was so impressed with the level of customer service at Carstars. They kept me informed with calls and texts as to the progress weekly. Everyone at CarStars treated me with courtesy and respect at all times. A couple issues arose and Carstars settled the problems quickly and to my satisfaction. I would like to thank Frank, Renee, Mia, and Diego for going above and beyond in assisting a little old lady. Car Stars delivers quality, and warranties their work so they have to be the best repair shop in Dallas. I plan to take my car back to them for some minor body work in the future. Carstars is the best!

Likely to Recommend

Repair Quality

Customer Service

Carstars level of customer service is outstanding.

Likely to Recommend

Repair Quality

They far exceeded scheduled time to be competed. The 2 ladies quickly got me in and out in under 10 minutes and would’ve been quicker if it wasn’t for a technical issue which they quickly fixed to get me in and out.

Customer Service

Likely to Recommend

Repair Quality

Frank was very curtíos and helpful on the phone. They tow my car right away. There was a body damage in the front and did a fantastic job fixing. Rene was very polite and walked us through what was done on the car. Overall I am very satisfied with the work and people that work there.

Customer Service

My Experience

Tremendous service. Replaced a bumper for me very quickly. Loved the constant communication. Would definitely recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Y’all were so kind and kept me informed and the body work and detailing was incredible and my car is running great. When I need my door fixed I will absolutely be coming to y’all. Thank you so much. My car looks better than it did when I bought it.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They took very good care of me. Updated and communicated with me throughout the process. Carstar MVP is the company you want to use when you need your car fixed. I will recommend them to anyone.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very informative

My Experience

They completed my repair in one week, provided updates along the way, detailed my car and even delivered it to my home. I highly recommend Car Star MVP and will use them in the future if necessary. Thank you!

Likely to Recommend

Repair Quality

Great!

Customer Service

My Experience

Renee is the best; I came back here for her and the rest of the team, they go out of their way to make sure you have a smile on your face when you leave!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good service and they explained and answered all questions I had about the repairs on my car. I would highly recommend Carstar MVP Richardson. Repairs were made in a timely manner too!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service very informative on updates and great customer service.

Customer Service

My Experience

I dropped off my car to get work done on the bumper and to get an upgrade on it, let me tell you they did a phenomenal job. I am extremely satisfied with the results. Both Sam and Renee were very kind and took care of me.

Likely to Recommend

Repair Quality

I dropped off my car to get work done on the bumper and to get an upgrade on it, let me tell you they did a phenomenal job. I am extremely satisfied with the results. Both Sam and Renee were very kind and took care of me. Very recommended place…..

Customer Service

I dropped off my car to get work done on the bumper and to get an upgrade on it, let me tell you they did a phenomenal job. I am extremely satisfied with the results. Both Sam and Renee were very kind and took care of me. Very recommended place…..

Returned Clean

My Experience

Me gusto el trato que me dieron y la rapides en las reparaciones todas las personas muy amables y atentas en complacer a los clientes

Likely to Recommend

Repair Quality

Todo estuvo muy bien el trato que me dieron y la rapides en que me arreglaron mi vehículo

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very friendly professional and knowledgeable. Thanks again for all your help.

Likely to Recommend

Repair Quality

Professional friendly frequent status updates overall satisfactory experience except “service engine soon “ indicator light remains on.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The service attitude was very good, the repair work was perfect. I like this store very much. I will recommend it to my friends. After repairing the car, they also cleaned my car thoroughly. I am very happy

Customer Service

The service attitude was very good, the repair work was perfect. I like this store very much. I will recommend it to my friends. After repairing the car, they also cleaned my car thoroughly. I am very happy

Returned Clean

Likely to Recommend

Repair Quality

The customer service was excellent. I was kept informed continually throughout the process. They clearly cared about my satisfaction as a customer. Would recommend to anyone in need of car collision repair.

Customer Service

Returned Clean