CARSTAR New Genesis Automotive

4.9 (270reviews)
98%
100-25 91ST AVENUE,  Richmond Hill,  NY  11418
Bot
Shop AssistantSparkles

Here at New Genesis Automotive our primary focus is to provide excellent quality repairs which ensure the safety and needs of our customers. We are known for our high quality service, repairs, and honesty. Our staff closely monitors the entire production process from beginning to end. Everything is quality controlled from and body repair to panel alignment, color matching and air-bag replacement. We are certified I-CAR GOLD and with our State of the Art equipment and certified technicians, we are PROUDLY committed to ensuring our primary focus is carried out alongside superior service and peace of mind for all our customers. We are preferred shop for many insurance companies for a reason!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun 8:00 am - 11:00 am
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (270)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They were great

Repair Quality

Amazing experience! They repaired my car super fast and when it was finished, it honestly looked brand new. The quality of work and attention to detail really impressed me. Professional, efficient, and easy to work with I highly recommend this auto body shop!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work was done really well, couldn’t have asked for better!

Likely to Recommend

Repair Quality

No complaints on my end. Work was done really well.

Customer Service

Relatively easy to communicate with regarding repair process.

Likely to Recommend

Repair Quality

I can’t say enough great things about this auto body shop, they exceeded my expectations in every way from start to finish the experience was professional, smooth, and stress-free. The staff was knowledgeable, friendly, and took the time to explain the repair process clearly. The quality of work was exceptional—my vehicle looks brand new, and the attention to detail was impressive. Repairs were completed on time, and communication throughout the process was excellent. It’s clear they take pride in their work and truly care about customer satisfaction. If you’re looking for honest, reliable, and high-quality auto body repair, this is the place to go. I would absolutely recommend them and will return if I ever need body work again.

Customer Service

My Experience

Thank you for fixing and restoring my 2020 Chevy Equinox. I feel safe and comfortable in my vehicle once again.

Likely to Recommend

Repair Quality

I am thankful and appreciate what Genesis has done for the restoration and repair of my vehicle.

Customer Service

Their customer service is excellent and very was very helpful to me during this stressful time.

My Experience

Thank you so much, that's great, thank you.

My Experience

Staff very professional, repairs were done very well, no complaints. I would recommend this shop to anyone.

Likely to Recommend

Repair Quality

Repairs were quick and done with quality. Very professional team

Customer Service

Always keep me up to date with repairs

My Experience

The service provided by Gerson was very satisfactory and very pleasant. He did an excellent job.

My Experience

Very professional and understanding staff.

My Experience

Everything was done excellent… great work on getting my baby back to itself. Definitely a 5***** on their work and customer service

Likely to Recommend

Repair Quality

Great service, great people, great repair times.

Customer Service

Was phenomenal. The best I ever had from a mechanic

My Experience

Excellent service, guaranteed work, very good in every way

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Satisfied

Repair Quality

Customer Service

Great job

My Experience

The workmanship and attentiveness were most professional, 10 out of 10 highest rating.

My Experience

They were very cain with me, I recommend them, they did a good job.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great team. Quality work and outstanding customer service.

Customer Service

My Experience

I am very satisfied with your shop the service I received was very professional and I was informed step by step on the repair of My car. The date giving as to when my car would be ready was on point. Keep up the Good customer service I will highly recommend your shop as well as express my satisfaction with my insurance company.

My Experience

good service. excellent staff.

Likely to Recommend

Repair Quality

Customer Service