CARSTAR Newport
In operation 3 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Newport can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Newport claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
Other than the mistakes that were made, I think the quality the work is fine. I would be unable to recommend you to a friend due to the attitude of the management.
Repair Quality - 2.5/5.0 -
Lights were left unplugged some of the clamps that hold the wiring harness up were not pushed into the holes
Customer Service - 2.5/5.0 -
After I finished plugging in everything and getting the wire harnesses back in place, I stopped to speak to the manager, not to yell or scream, but just to explain what had happened so maybe they could correct it in the future and I was told we’re all just human, as a licensed airplane mechanic. I don’t accept that answer we are I’ll just human, you need to double check your work or have somebody else to doublecheck your work
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
You can follow up with the staff in Newport. Staff needs to work on better communication, better workmanship.
Customer Service - 2.0/5.0 -
Was not happy with what transpired
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and accommodating!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly service and they made my car beautiful again, much appreciated
Customer Service - 5.0/5.0 -
Friendly service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job 👏
Customer Service - 5.0/5.0 -
Bueno 👍
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good customer service and quick repair work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely awesome service! Brady took care of everything. Extremely fast and very professional. Would recommend them to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brady was awesome to work with!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great like it didn’t even happen, inside was nice and cleaned. Very appreciated.
Customer Service - 5.0/5.0 -
Very nice and helpful crew.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good service demands spreading the word
Repair Quality - 5.0/5.0 -
They initially gave me a quote for repairing a rusted area on the cab roof and around the front window seal on my 2013 Nissan Frontier truck. I dropped off the truck and they had to remove the canopy to access the rusted areas. They called the next day about the canopy hiding other rusted areas that needed repair. Long story short, the project became more complicated, more $$$, and they kept me updated. End result: project completed with just a little delay, project cost $1000 more but after looking at the before pictures I knew it could have been more. Good work with an effort to keep the cost reasonable. Satisfied customer.
Customer Service - 5.0/5.0 -
Kept me updated and listened to my concerns
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very happy with the work Carstar of Newport did for us. Premium work. They kept us informed of any changes above or below the bid. Our car looks great. Would highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very nice and good job done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for your work on my car. The front end looks amazing.
Customer Service - 5.0/5.0 -
Everyone was wonderful. From Beth ensuring that I had accurate information to others communicating with me when a part wasn't exactly the same as the original to make sure I was okay with it. You all went above and beyond
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work looks like new
Customer Service - 5.0/5.0 -
Keep up the awesome work