CARSTAR of Fairfield Central

4.8 (669reviews)
96%
79 DONALD DRIVE,  Fairfield,  OH  45014
Bot
Shop AssistantSparkles

In operation 20 years.

CARSTAR of Fairfield Central specializes in high-quality collision repairs, excellent customer service, and satisfaction in Fairfield, OH. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a?collision. Relax;?we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (669)

Likely to Recommend

Repair Quality

This was a brand new Acura Rdx with a small ding, and a scrape along the door. I wanted it done right so I ask around. Carstar Fairfield was the one most recommended. And, they did a fantastic job. Staff is friendly, communicates well and the price was good. I'll never take a car anywhere else.

Customer Service

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Repair Quality

Very satisfied with the work from the initial estimate through completion.

Customer Service

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Likely to Recommend

With a disappointing experience, I unfortunately will not be recommending nor will I be a retiring costumer.

Repair Quality

Customer Service

It was very disappointing. I was told to schedule a time to drop of the car so they could have the parts in. When I called to make sure i was still good to drop my car off on the day scheduled, i left three messages with no callbacks, i finally got ahold of the on the day of the drop off. We showed up on the day scheduled, and the parts were not ordered. I was told my car would be finished one day but it wasn’t. I was told another day and time it would be finished and it still wasn’t ready at that time. The lady who was paying for the damage called and was waiting for a call back to pay it. They acted like they had no idea who the lady was, and put her in the computer in the wrong spot. I was told several times that they would call and get her payment only to find out that it still had not been done when I was on my way to get the car. It seemed very unprofessional for a seemingly great business.

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Already have done this

Repair Quality

The staff is professional and have always done an excellent job on any vehicle I sent there

Customer Service

Top notch communication

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Repair Quality

All around great experience!

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