CARSTAR of Port Arthur
In operation 57 years.
Our parent company has been operating continuously since 1949. In 2016 our Ford Dealership Body Shop partnered with the CARSTAR Auto BODY in order to offer superior auto body repair service to more customers in our area. Our fine people are the heart of this company. Many dedicated individuals carry the team concept forward each day.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely, have recommended CarStar to friends
Repair Quality - 5.0/5.0 -
Highly recommend CarStar. Excellent customer service, friendly staff, arranged rental car service, worked with my insurance for estimate. My repairs were completed timely-my car was washed and spotless when picked up. Their communication skills are superb. Highly recommend
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
thanks for a very prompt job!!!
Customer Service - 5.0/5.0 -
I felt like I had an individual checking on me to make sure it went quickly. I’ve had cars repaired at other places, but there were long delay delays. At Car star it went really fast and they did a great job. I appreciate the great service!
Returned Clean
My Experience - 5.0/5.0 -
The whole process was made easy for me including the rental. Car was ready before expected and looked beautiful. Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely. The team at Carstar went above and beyond. My car looks brand new from the outside to the inside. Communication was consistent, and checking my status of my car was a breeze. I hope I don’t need any work anytime soon, but I’d sure be less stressed knowing I could come to carstar. 10/10 experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well and was done quickly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Though the process took some time due to no fault of car star but waiting on parts from ford, car star staff kept me informed on every step
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quick service. Friendly Offered rides to pick me up and being me home. Great friend over there
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff, very fast turnaround, beautiful job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, kept us informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Stacy was great!! The intake lady was not as nice and needs to listen more than reply
My Experience - 5.0/5.0 -
I was super impressed with the customer service. I was updated daily on the repair process and ended up getting my car back earlier than anticipated!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From customer service to detailing and everything in between, 110% satisfied. Will definitely recommend to my friends and family
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer Service Was Immaculate I Was Notified Of Every Step or Process My Car Went Throught