CARSTAR of Port Arthur
In operation 57 years.
Our parent company has been operating continuously since 1949. In 2016 our Ford Dealership Body Shop partnered with the CARSTAR Auto BODY in order to offer superior auto body repair service to more customers in our area. Our fine people are the heart of this company. Many dedicated individuals carry the team concept forward each day.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Such an amazing team! very informative and keep me up to date with everything. keep doing a great job!
My Experience - 5.0/5.0 -
Perfect service and customer service throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good
Customer Service - 5.0/5.0 -
Good
My Experience - 5.0/5.0 -
The owner and the employees at Car Star are kind, caring, and efficient. They were happy to answer all of my questions and supportive throughout a difficult time. They repaired my vehicle, and made it look brand new. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I liked how they kept in contact with me a the progress on my vehicle, and also answer all my questions. I highly recommend Car Star for your vehicle repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was thoroughly impressed from each stage of the process , arrangement of my rental , updates and completion. My Kia looks good as new ! The staff were all amazing
My Experience - 5.0/5.0 -
Thank you for a job well done! I am satisfied with the great work that ya’ll did.
Likely to Recommend - 5.0/5.0 -
Ya’ll do very good work.
Repair Quality - 5.0/5.0 -
Ya’ll did a very good job of repairing my truck. Thank you for keeping me informed about the repairs being made.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Definitely the best place for repairs, excellent service and great customer support.
Likely to Recommend - 5.0/5.0 -
Yes will let everyone know
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Compassion throughout the process, making sure the vehicle was up to standard. Keeping my insurance informed of details as my vehicle was recovering from a setback. Thanks for the care to my vehicle and keeping this customer happy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am glad to choose Carstar of Port Arthur. Jan and Stacy were very helpful and my car was repaired in required time. I loved how they have kept me updated with each stage of repairs and also made sure I had rental car covered throughout repairs. Great work CarStar :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the consistent updates and excellent customer service throughout the entire process. Everything was completed on time, the turnaround was quick, and the quality of the work exceeded my expectations.
Likely to Recommend - 2.0/5.0 -
I cannot refer anyone to a location that (I believe) not to have completed the repairs to my auto.
Repair Quality - 0.5/5.0 -
My car is still not repaired.
Customer Service - 4.5/5.0 -
Very nice ladies
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jan and the team at CARSTAR we great to work with, their messaging system kept me updated on the status of my car throughout the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
My car was there almost 3 weeks and it upset me because it was only some damage to the front end. They kept saying they were waiting on parts. I loved Jan she was so helpful even when I was really upset!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team completely the repairs very quickly and their ownership mentality is evident by the obvious care that was taken in handling my vehicle. I was very nervous leaving a brand new truck and they made sure it was taken well care of. I thank them for that and their expertise in their craft.