CARSTAR Patriot Auto Body Airport Rd

5.0 (258reviews)
99%
2390 Airport Rd,  Hot Springs,  AR  71913
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Shop AssistantSparkles

In operation 7 years.

Patriot Auto Body is veteran-owned in Hot Springs, AR. Our team has the skills to buff, paint, and straighten even the most extreme body damage! Bring in your hail-damaged ride and drive away with pride. We specialize in body repair of all kinds. If your vehicle paint job is faded and flaking, get yourself a Patriot on your side! You can be confident you have chosen a team of experts to restore the life and luster of your vehicle. We tackle collision repair and frame straightening, too! Our state-of-the-art equipment easily handles the largest of dents and rips from an accident. Don't let a ding turn you away; you've got a Patriot on your side!

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (258)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before. Communication was a standout strength, as customers appreciated frequent updates via calls and texts throughout the repair process. Timeliness was also highly regarded, with numerous customers receiving their vehicles ahead of schedule. Additional touches like complimentary interior vacuuming and exterior washes were warmly appreciated. A few customers noted areas for improvement, including occasional delays in part availability, one instance of a missed callback about an extended timeline, and concerns about pressure to pick up a vehicle promptly. One customer reported unresolved repair issues and vehicle damage. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"My vehicle repair process was absolutely perfect. From the estimate, to scheduling, transportation ..." Read more
"Very honest, Excellent work and communication. Pristine business appearance. They even solved another ..." Read more
"Staff was super friendly and professional. Truck turned out better than expected."
"... completed by this company. As with my first experience, Im equally satisfied with the second. I have options and chose this business because of ..." Read more
"... repainted over their mistakes and completed the job. Fantastic paint job. Would recommend them to anyone needing paint or body repair." Read more
"The service was FAST! I was impressed when they called me Monday to tell me parts were on their way ..." Read more
"The car was ready a week earlier than expected!"
"Brought in on a Monday, has it back on Tuesday! They always do a great job and are friendly too!"
"... personable, and incredibly fast with auto body repairs, it took less than a week to get my car back from when it got wrecked. Blew my mind how fast I ..." Read more
"it was ready a day after originally predicted"
"Loved how they kept me posted on progressstatus"
"Kept me updated from start to finish."
"flexible communication via phone calls and text messaging 1010"
"Forgot to call me that car would take an extra day"
"... quality of work you do when working on the car. Also your communication system is great! You kept me up to date on the progress and kept me ..." Read more

My Experience

Very friendly and kept good communication with us. Good work on the repairs

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My Experience

Customer service was Great and the repair to my vehicle was outstanding looks like new again. Thanks to all the staff at Carstar Patriots, Airport Rd. Hot Springs, AR. Will recommend them to all my family and friends.

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Great staff, they were very helpful and the service on our vehicle was outstanding it looks good as new. I will definitely recommend Carstar to all my family and friends.

Customer Service

Customer service was Great!

Returned Clean

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My Experience

Everything was awesome

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I was very pleased with service and communication.

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Returned Clean

My Experience

Thanks for the Kindness !!! ☺️

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My Experience

They kept me updated and Denny made sure they took good care of my car. I am a widow and this is the first time I had to do something like this on my own. They made it as painless as possible. Thank you

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Great people to work with. I highly recommend them.

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Returned Clean

My Experience

Excellent service, the work looks like a new car. Very pleased

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Great staff, beautiful work. Very please pleased!

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Returned Clean

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My Experience

Very polite and professional

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My Experience

Fantastic job also kept me updated everyday with what was going on.

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Returned Clean

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Door still isn’t fixed

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My Experience

Excellent job done on my Ridgeline that had to have work done on almost every panel. I walked with a vehicle that looked it was coming off the car lot new.

My Experience

I like the quality of work you do when working on the car. Also your communication system is great! You kept me up to date on the progress and kept me informed.

My Experience

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My Experience

Quick repair and transparent process.

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Returned Clean

My Experience

You guys are great. You communicate well and do good work

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Returned Clean