CARSTAR Q-Collision

4.8 (378reviews)
98%
14812 N 12th Street,  Lutz,  FL  33549
Bot
Shop AssistantSparkles

In operation 5 years.

At CARSTAR Q-Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Lutz, FL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. To speak with the shop directly: 813- 404-3719 To schedule your appt: 866-228-1262

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Kia
Subaru

Reviews (378)

My Experience

Madi in Lutz, explained everything to us, accommodating all our needs. We were updated along the way and the car was repaired 3 days early.

Likely to Recommend

Excellent job.

Repair Quality

Madi was a great help. Communicated through text on what phase the repair was at and the car was repaired earlier than expected

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were very pleased with the entire process. Car looks and drives great. Maddie was my main contact person and her service was outstanding. She was always informative and very friendly. Everyone else was good too. Thanks.

My Experience

We are very satisfied with the work, they have a lot of dedication, keep up the good work without fear of success.

Likely to Recommend

I recommend it

Repair Quality

They are very professional and try to get the job done on time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did not replace rear right taillight that was damaged

Customer Service

My Experience

This company was top notch from start to finish!

Likely to Recommend

Repair Quality

Great from start to finish. Thank you for making a stressful situation easy to handle.

Customer Service

Returned Clean

My Experience

Work was done on time every one very professional

Likely to Recommend

Repair Quality

Happy with the wok and 💯 satisfied

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

CARSTAR did a great job on repairing my car after it was rear-ended. They were quick and sent me status texts while they were working on it. The owner was so kind to offer and give me a ride to the rental car place when he saw me waiting. The customer service was bar none...I highly recommend CARSTAR! GREAT CUSTOMER SERVICE, GREAT COMMUNICATION, AND QUALITY WORK!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good work had my truck looking like nothing never happened would use them again if anything was to ever happen

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The paint looks excellent. Nice job. Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great people and great work. You can tell they care about their customers

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I always thought reviews were fake or embellished, but my car looks better than brand new. Such a great job and they even completed the repair early. Additionally, they provided daily updates and the team was very accommodatiing. I definitely recommend Carstar!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There was some confusion on when my car was going to be finished. Luckily it was completed by the pre-established time frame. Also had to fix a minor issue after the service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very informative about the repair process and the company provided constant updates.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great Service and return phone calls. I am still waiting for two little pieces that need to be installed and then my car will be completed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very happy with the service, finished work and delivery on schedule they told day one.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ben’s crew does exceptional work & his staff are amazing. We wouldn’t use anyone else for repairs!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean