CARSTAR Q-Collision
In operation 5 years.
At CARSTAR Q-Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Lutz, FL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. To speak with the shop directly: 813- 404-3719 To schedule your appt: 866-228-1262
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 9:00 am - 2:00 pm |
My Experience - 5.0/5.0 -
Q-Collision made the Buick look like new again. Thank you for the excellent and prompt service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied from start to finish. Super nice staff and a job well done! And all finished in less than a week. Thank you for a making a difficult situation much easier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar did a great job from start to finish. Ben is easy to work with and eager to please the customer. I would definitely bring my next repair to them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Recommend
Repair Quality - 5.0/5.0 -
Work was excellent. Kept me updated on progress. Recommend 5 stars
Customer Service - 5.0/5.0 -
Kept me updated on progress. 5 stars
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ben and staff were amazing, and so fast! My car was done in 3 days and it looks great! Ben worked everything around to fit my estimate after I recommended that he avoided having to deal with the horrible insurance that I was working with for supplements. If you ever have someone crash into you that has Mendota Insurance, my thoughts are with you lol. I would definitely return for any other auto body needs! They’re certified to work on a large variety of make and models! Thanks Ben and staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If needed in the future, this will be our GO TO body shop.
Repair Quality - 5.0/5.0 -
Ben was awesome from the initial conversation to the inspection and picking up my car.
Customer Service - 5.0/5.0 -
Very detailed in explaining any questions I had and took time.
Returned Clean
My Experience - 5.0/5.0 -
Searched this place out because of their great reviews and I wasn’t disappointed!! Was greeted by the kindest man (Ben) very friendly and very respectful! Had a claim with insurance and they took care of basically everything from communication with my ins and keeping me updated on the progress of my vehicle!! Car was completed sooner then I expected and definitely to my satisfaction!!
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Incomplete. I arrived to discover my 2 lower fog lamps have water inside. This was not a condition of my vehicle either before or after accident. I am still waiting on word for repair. I had to discover this new problem when i picked up my car.
Customer Service - 2.5/5.0 -
Incomplete. I arrived to discover my 2 lower fog lamps have water inside. This was not a condition of my vehicle either before or after accident. I am still waiting on word for repair. I had to discover this new problem when i picked up my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the clear communication about what would Be done to be car and when it would be completed. The updates as the work was being done was fantastic. Finally, everyone was very personable, including the gentleman who gave me A ride to the rental car office. That was service that far exceeded my expectations. I am Grateful.
My Experience - 5.0/5.0 -
They went above and beyond to repair my truck and put it back to OEM specs, quality and looks in a very short time period !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and fast turnaround
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the great job. Communication was great and the car looks great. Quick repair too!!!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took them a month to do a minor repair. And when the texted the car was ready and after I turned in my rental car that cost $1500. To rent, I showed up and they said, sorry cars is not ready. I will say no more.