CARSTAR Q-Collision

4.8 (377reviews)
98%
14812 N 12th Street,  Lutz,  FL  33549
Bot
Shop AssistantSparkles

In operation 5 years.

At CARSTAR Q-Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Lutz, FL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. To speak with the shop directly: 813- 404-3719 To schedule your appt: 866-228-1262

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Hyundai
I-Car
Kia
Subaru

Reviews (377)

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Im very happy that I found CarstarQ-Collision by accident. Ben was very staight. forward and everyone else was very helpful. Thank you all for the amazing job you did.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would go there again if I needed something done on my vehicle.

Repair Quality

I had the hood of my car painted and it looks good, but it is not perfect.

Customer Service

Everyone was nice and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did an amazing job on the repairs and paint!!!

Likely to Recommend

Repair Quality

They did an amazing job! You can’t tell that my car was in an accident. Keep up the great work guys!!!

Customer Service

Awesome!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The damages were repaired in a timely manner, and I was updated throughout the process in case anything was running late.

My Experience

Picked this repair shop after reviewing my options from State Farm. Saw a 4.9 rating and great reviews. Unfortunately, my experience was nowhere near quality care and quite poor communication. Shop had vehicle 5/1 until 6/6. On 6/3, went to pick up and found rear passenger door in poor condition and car alarm was removed. I did appreciate the paid rental for extra days, but that was merely the right thing to be done given the situation. While I know not to expect brand new doors, the conditions of the replacement doors and the white markings all around, left on the car, show the lack of effort to provide quality repair work and I’m disappointed with my experience. Ben did say I could go back during regular business hours to clean off the white markings but I don’t know if I’ll make the effort to return at this point.

Likely to Recommend

Lo recomiendo sin dudarlo

Repair Quality

Quedé muy conforme con el trabajo que le hicieron a mi vehículo, la verdad es una empresa con mucha experiencia y profesionalismo en lo que hacen.

Customer Service

Muy buena y eficiente, a pesar de que no sé hablar inglés ellos solucionan para poder comunicarse con los clientes latinos que no sabemos hablar inglés.

Returned Clean

My Experience

Carstar was very professional and did a amazing job on my car. 5 stars!

My Experience

Nothing but praise for the first class work performed by Carstar employees on my Cadillac. Thank you very!! Bob Marsh

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They were the best!

Repair Quality

They did a great job

Customer Service

Very friendly and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There was a change in what was done for my car. This change was performed without advising and getting my permission first. I was told the bumper would be replaced, instead it was repaired only. You can tell, and there were some cracks in the clear coat. It is my vehicle and I should have been consulted. Everyone was friendly otherwise.

Likely to Recommend

Repair Quality

Awesome Job

Customer Service

Returned Clean