CARSTAR Russom's Dyersburg
CARSTAR Russom's Dyersburg is a family owned collision repair business serving Dyersburg and the surrounding area. Our goal is to provide high quality repairs on a timely basis coupled with a superior level of customer service. Our technicians are ASE and I-Car GOLD certified to ensure they have the most up-to date training available . We have a state of the art facility that utilizes a waterborne paint system used by many automotive manufactures. An Assured Performance facilty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service provided!!!
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome job
Likely to Recommend - 5.0/5.0 -
Love the service and they were very caring.Glad to recommend them anytime.
Repair Quality - 5.0/5.0 -
They were very nice and kept me updated. The work was very good. Service excellent.
Customer Service - 5.0/5.0 -
Always keeping updated and so nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Wonderful people to work with. Our car looked great. Thanks for doing what you do so well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent people excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very courteous and made the process effortlessly easy to understand and what to expect
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This was our second time using Russoms for repair work and they didn't disappoint us.. again. The people are very friendly and helpful and the repair work looks great! Thank you Russoms for maintaining such a high level of professionalism.
Likely to Recommend - 5.0/5.0 -
Top notch service and communication
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Updated me weekly on the status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work and they were very informative with me keeping me up on everything that was going on. I couldn’t have asked for a better company to work on my car ❤️
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 1.5/5.0 -
The having to bring it back in. Should have never called to pick up if not ready. The guy who waited on me said it needed more attention to come back on Tuesday.
Repair Quality - 1.5/5.0 -
The fact that I had to pick the vehicle up and it not being completely fixed is unacceptable. The paint is chipping under the tail light they installed and on the corner of the rear fender. The head light was probably my fault because I forgot to tell them it got knocked out on the initial call I made to them. I didn’t realize it until the next day. But I have notified them and they are reviewing it now. The rest of the repair looked great compared to what it looked like when I dropped it off. But to me if it’s not ready to pick up just say it and complete the repair. Don’t let it be you have to bring the vehicle in a second time. Such a hassle to do it all twice. I understand things happen but bringing it in twice is the difference in will I reuse your services again or recommend other people to you.
Customer Service - 3.5/5.0 -
Great customer service.