CARSTAR Russom's Rutherford
CARSTAR Russom's Rutherford is a family owned third generation collision repair business that has been serving the community since 1955. Our goal is to provide high quality repairs on a timely basis coupled with a superior level of customer service. Our technicians are I-CAR Gold certified to ensure they have the most up to date training available. We have a state of the art facility that utilizes a waterborne paint system used by many auto manufactures which is environmentally friendly as well. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We have onsite rentals for customer convenience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a very nice job.
Customer Service - 5.0/5.0 -
Very nice people always answered all my questions.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Car looks amazing!
Customer Service - 5.0/5.0 -
Staff were very kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the work that was done, and with how clean my car was when I picked it up.
Customer Service - 5.0/5.0 -
Everyone was very helpful and made sure I felt important as a customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made it look like I never put a scratch on the vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
10 score
Customer Service - 5.0/5.0 -
Service wonderful
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
There was a payment issue. My card was charged twice, but that isn’t their fault. I just wasn’t satisfied with how it was handled the day of the transaction. I did have to contact my bank to resolve the issue. Otherwise satisfied.
Customer Service - 2.5/5.0 -
There was a payment issue. My card was charged twice, but that isn’t their fault. I just wasn’t satisfied with how it was handled the day of the transaction. The tone of the conversation wasn’t my favorite, and i feel like it could have been handled differently. I did have to contact my bank to resolve the issue. Otherwise satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job
Customer Service - 5.0/5.0 -
The best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done very well. I can’t even tell that it was damaged.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always pleased with there work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
+The shop is friendly, helpful, experienced, and professional.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Too early to know if 100 percent but I think it is great so far.