CARSTAR Spectrum Auto

4.9 (1,582reviews)
99%
175 S Route 303,  West Nyack,  NY  10994
Bot
Shop AssistantSparkles

In operation 6 years.

Carstar Spectrum Auto is a state of the art, full service collision repair shop that focuses on providing the highest level of service to each and every customer as well as exceeding perfection with every repair that we do. All of our techs are I-Car Gold certified as well as holding many OEM certifications. We are certified collision center for Tesla, GM, Nissan, Infiniti, Hyundai, Kia, Alpha Romeo, Dodge and many more

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,582)

Likely to Recommend

Repair Quality

Excellent service . Good professional job . , Customer service .wow they are the best . Very satisfied with their work . Work done within promised time . They have a very good state of the Art facility with latest equipment. I would recommend to anyone .

Customer Service

I am thoroughly satisfied with the exceptional Customer Service and expertise of Carstar Spectrum Auto. I highly recommend them for all your vehicles needs.

Returned Clean

Likely to Recommend

Repair Quality

Excellent it's like I never got into an accident

Customer Service

Vicky made sure to keep me updated on my car throughout the whole process

Returned Clean

My Experience

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Repair Quality

Two weeks is too long for repair

Customer Service

I’m so happy with customer service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The car looks beautiful. Everyone did a great job on their part of the project. Thank you to Jorge, Victoria , Lewis. And the fine gentleman from service who replaced the plate.

Customer Service

The car looks beautiful. Everyone did a great job on their part of the project. Thanks to Jorge, Lewis, Vicky , and the gentleman from service who replaced the plate.

Likely to Recommend

Repair Quality

Great experience! Great staff! Body work was done fast and perfect quality of service. Would recommend for all your body work needs. The staff goes above and beyond and they also keep you updated along the way. Very happy with this body shop and next time I need body work done I will come here.

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Customer service is amazing

Repair Quality

Very timely and kept informed

Customer Service

Best customer service I have ever had. Other businesses should learn from Carstar.

Returned Clean

My Experience

The customer service and professionalism of the staff at every level was by far the absolute BEST, NO DOUBT !!! Victoria and her pleasant and personable customer service is a most valuable JEM!!! We even Liked the office decor. Only regret Carstar not a mechanic shop for if it were we definitely would be continued customers. But as the top notch Body Shop that it is, I know you’ll understand why we hope not to need your services again. Please know that the Workmanship on our vehicle, exceeds our every expectation. So glad to have found this shop. Jose and the actual team of body specialists all get AAA+ in our opinion and we’ll proudly spread the positive experience we had. Thank you all and please continue to do the wonderful work you’re doing for people who entrust you with their cars, in what’s often a most vulnerable time. We most definitely felt well cared for and attended to at every step of the process. Not often found in today’s usual lackluster approach to customer service. Optimum Carstar Rt 303, you’re the Best and we truly appreciate expertise.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My entire experience here was more than amazing especially Vicky and Jorge. My car looks great and it was done efficiently and in great time.

My Experience

Thanks for be attentive with the guest .

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The employee's are polite,

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The technicians and clerical support were amazing! Everyone was patient, kind, and worked together to ensure that our repair was completed on time and accurately. Highly recommended!

Customer Service

Service was outstanding!!

Returned Clean

Likely to Recommend

Jorge, Vicki, and the staff were very accommodating and pleasant to deal with. Justin from Carstar was also very helpful and easy to work with.

Repair Quality

Considering Jorge and his staff had to fix repairs originally done by another Carstar repair shop, they did a great job correcting the issues.

Customer Service

I was always treated with respect any time I had to speak with anyone at the facility.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great experience all around

Customer Service

Worked with both Vicky + Louis. Both were super responsive, friendly, and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Not fully repaired yet - noticed a problem at pick up on the bumper. Bubbly Paine - Have to take car back again for repair.

Customer Service

Likely to Recommend

Repair Quality

Good work. And the car thank you 😊

Customer Service

Returned Clean