CARSTAR Superior Lackland
In operation 9 years, 5 years at this location.
CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair, auto glass repair, and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good morning,Oscar y Cia. It is Apreciable your friendly helping,
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
You all where very professional honest Kept me up to date Good work to the truck Thank you
Likely to Recommend - 5.0/5.0 -
Already referred two people!
Repair Quality - 5.0/5.0 -
An amazing team that did unbelievable work! My car looks amazing. Oscar went above and beyond, excellent communication and service! Thank you Oscar
Customer Service - 5.0/5.0 -
Like I stated before, Oscar was unbelievable. He was patient, professional, and communicative. He kept constant communication with me throughout the entire duration of the repair. This is the epitome of Top Tier Customer Service! Thank you Oscar!
Returned Clean
My Experience - 5.0/5.0 -
Oscar and the other employees were all polite and very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Oscar and the other employees were all great to deal with and were able to get me back into my car in a reasonable amount of time
Customer Service - 5.0/5.0 -
Oscar and the other employees were helpful and very nice to work with.
Likely to Recommend - 5.0/5.0 -
Great to know a shop that does excellent job.
Repair Quality - 5.0/5.0 -
Great job on repair for my car. Appreciated that it was repaired so quickly, didn’t have to wait too long.
Customer Service - 5.0/5.0 -
Friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shop was great with weekly updates on the repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ll recommend it to absolutely everyone!
Repair Quality - 5.0/5.0 -
Oscar and his team were absolutely amazing! They kept me updated in everything going on with my car. They were honest and would share any delays they’d encounter and allow me to check on my car to ensure it was up to my standard before they finalized everything. Unfortunately I am having issues with my front camera sensor but as soon as I called Oscar 10 minutes before close time he asked me to bring it in at the soonest convenient time for me to get it checked out. Everything was super amazing! The only thing that was that when I got my car back the low gas was on, which is my fault since I left it with a fourth or less, but maybe next time you can fill it to what it was or put 3 bucks in so it doesn’t immediately light up on me. I was super excited to get my car back and got spooked when a light and warning came up😅 but other than that I will absolutely recommend Oscar and his team to anyone in need!
Customer Service - 5.0/5.0 -
Again, Oscar and his team were amazing. Great communication. Super kind, patient and understanding.
Returned Clean
My Experience - 5.0/5.0 -
Great experience overall! Oscar kept me updated throughout the time my truck was in the shop, which I am very much appreciated!
Likely to Recommend - 5.0/5.0 -
I had no complaints
Repair Quality - 5.0/5.0 -
I would recommend anybody I was very satisfied with their work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Sure
Repair Quality - 5.0/5.0 -
Very satisfied they were very generous polite very very friendly they made my truck look a lot better and went out of their way to clean and I want to thank them so much for that excellent work.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 0.0/5.0 -
My fuel door won’t open so I can’t put gas in my car. I can’t use my car and I believe it’s due to the gas sensor not being connected when yall repaired the door.
My Experience - 5.0/5.0 -
We greatly appreciate the team at CS for working with us, and fixing our vehicle pretty fast. Our vehicle looks great & we will be back to fix some others things in the near future. Thank you once again
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service. Kept me updated throughout the whole process! No problems at all!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The truck has a gap larger than the other side when truck is closed. Same thing with the hood. Can we take vehicle for inspection?
Customer Service - 3.5/5.0 -
Truck was a large gap while othe side is normal, also with hood.