CARSTAR Universal Body Shop and Collision

4.8 (718reviews)
97%
5361 Buford Hwy NE,  Doraville,  GA  30340
Bot
Shop AssistantSparkles

In operation 16 years.

CARSTAR Universal Body Shop and Collision was founded in 1994 it has since relocated to its current facility since 2010. With the goal of establishing a body shop in our community that would provide complete service at a great price without sacrificing excellent workmanship, quality product and a speedy delivery. We strive for perfection and have completed some of the most rigorous training in the industry to make sure we are repairing the vehicle like the OEM manufacturers say they should be fixed. We stand behind our knowledge and our repairs for the life of the car. We will work with all insurance companies. We employ highly skilled professionals that are expert automotive technicians. Our attention to detail combined with current and state-of-the-art equipment speeds up the repair process and provides you with the best quality work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (718)

Likely to Recommend

Repair Quality

We had some issues and communication was not great in the beginning. I had to come back out of pocket to complete the repair of my car but ultimately we came to an agreement and the car was repaired to satisfaction.

Customer Service

Due to miscommunication of what was being repaired, when the car was going to be ready and price of repair changing greatly from initial estimate. One of the service guys yelled at me because I was told to bring my car to the garage and apparently I wasn’t supposed to be in the garage. He was horrible!!! Ultimately, you all made it right!

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Likely to Recommend

Good quality body work. Took a little too long, and had an issue with electronics when I picked it up

Repair Quality

The driver side door electronics weren’t working so I took it to my mechanic who found the issue that the electronics harness wasn’t clipped in properly and solved it.

Customer Service

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Repair Quality

Great work

Customer Service

Great work

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Repair Quality

Excellent Job

Customer Service

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Repair Quality

Dropped off my car due to water entering my trunk and the receptionist was friendly and helpful. I got my car back quickly and they did an amazing job fixing it

Customer Service

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My Experience

I was honestly afraid they wouldn’t be able to perfectly match the color of my car but they sure showed me! My car looked way better than I expected. They also spoke directly with the insurance company and made it a smooth and seamless process. I was even able to leave my rental there and take my car home. They were extremely prompt and professional. I would highly recommend them to any one needing some repairs! -Carlos

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My Experience

Excellent communication throughout the process and top notch customer service! Proud to be a repeat customer!

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Repair Quality

Extremely satisfied! Fantastic work and extremely great customer service!

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My Experience

great work thanks!

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Repair Quality

great job and fast service

Customer Service

friendly and eager to help

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Repair Quality

I had a very positive experience; excellent customer service

Customer Service

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My Experience

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Why not, it is a very good choice

Repair Quality

Great experience, honest and customer caring.

Customer Service

Great customer service. Sergio and staff were very friendly, they answered all my questions. They even took care of couple of door dings for free.

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Repair Quality

Great job thanks for everything Sergio

Customer Service

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