CARSTAR Universal Body Shop and Collision

4.9 (718reviews)
97%
5361 Buford Hwy NE,  Doraville,  GA  30340
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Shop AssistantSparkles

In operation 16 years.

CARSTAR Universal Body Shop and Collision was founded in 1994 it has since relocated to its current facility since 2010. With the goal of establishing a body shop in our community that would provide complete service at a great price without sacrificing excellent workmanship, quality product and a speedy delivery. We strive for perfection and have completed some of the most rigorous training in the industry to make sure we are repairing the vehicle like the OEM manufacturers say they should be fixed. We stand behind our knowledge and our repairs for the life of the car. We will work with all insurance companies. We employ highly skilled professionals that are expert automotive technicians. Our attention to detail combined with current and state-of-the-art equipment speeds up the repair process and provides you with the best quality work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (718)

Likely to Recommend

Repair Quality

The work on my car looks amazing and I would totally have work done there again if I ever needed it. The only thing I’m noticing now is some whistling (outside air noise) on the driver’s side which is manageable.

Customer Service

Returned Clean

My Experience

The whole office staff was great and easy to work with

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Repair Quality

They did an excellent job on my vehicle fixing the control arm on my driver’s side wheel. It is driving as new again. Thank you!

Customer Service

Returned Clean

My Experience

Rory,, Kevin and all associates are professional and very personable. The repair job quality was excellent and everything was double checked before we pricked up the vehicle. Vehicle was nicely cleaned as well.

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Repair Quality

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My Experience

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Repair Quality

Did a nice job. Communication was good

Customer Service

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My Experience

Rorey and kevin did a amazing job

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Repair Quality

Customer Service

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My Experience

My second time using CarStar. Both experiences were perfect. This last time, car was finished ahead of schedule.

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Repair Quality

My second time utilizing CARSTAR Universal. This last time they completed one day ahead of schedule. Both times, top notch work. They also gave the car a good wash.

Customer Service

Returned Clean

Likely to Recommend

It would be a privilege to recommend Carstar Universal to any of my family member, friend or colleague.

Repair Quality

My case was handled in a timely manner and with utmost professionalism from Kevin and Rorey. Needless to say, I was extremely satisfied with the job done. They deserve two thumbs up for an excellent job.

Customer Service

Kevin and Rorey are quite hands on and they make sure all your needs are met and they are ready to answer any questions that you may have in a way you understand.

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My Experience

Good job, thanks, I will recommend you.

My Experience

The end result is great, communication throughout was great, we are very pleased with the experience and send our thanks to the whole team.

Likely to Recommend

Repair Quality

Customer Service

Repairs were done faster than estimated

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Likely to Recommend

Great place to send your car for work.

Repair Quality

Professional and quality job.

Customer Service

Very personable and easy to deal with.

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My Experience

"Thank you for a job well done."

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Repair Quality

Very friendly and courteous staff. Always go above and beyond to make sure their customers are satisfied!

Customer Service

Excellent customer service. Spoke to Rory, Jules and Kevin (Manager).

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My Experience

Great experience! They took my car in for service within 24 hours and I had it back two days later. Excellent work, customer, service, and professionalism. I would highly recommend them to anyone needing a car repaired.

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Repair Quality

Amazing service and they kept me updated the whole time!

Customer Service

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