CARSTAR Universal of Fort Oglethorpe
In operation 36 years.
A family owned business that strives for perfection. Our goal is to provide great customer service along with a top notch repair. We love and care for our community and hope to continue growing our local business.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | Closed |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend no doubt
Repair Quality - 5.0/5.0 -
Very impressed with the quality of work .
Customer Service - 5.0/5.0 -
They were very professional and kept me up to date the entire time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked brand new again! Always kept in touch with us on repairs.
Customer Service - 5.0/5.0 -
Chad and Rex are great!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
A family matter took me out-of-state for 5 weeks and Cory was more than accommodating in contacting me regarding progress on my vehicle and then keeping it clean and safe until my return.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carstar did a very good job on my Jeep, just one think it took 3 weeks to get my Jeep back from the job that should had been at least 2 weeks. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
Promises to call customer with status updates were unfulfilled. Felt like I was getting the "run-around". Not pleased.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just got car back. So far so good.
Customer Service - 5.0/5.0 -
Great Service
Likely to Recommend - 5.0/5.0 -
Car repair is not and easy job. They handled my repair to my satisfaction.
Repair Quality - 4.5/5.0 -
Surprised how much detail goes in repair of modern day cars. They worked hard to bring my almost new suv back to new.
Customer Service - 5.0/5.0 -
They kept me updated on repairs and problems.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like new!
Customer Service - 4.0/5.0 -
Overall the service was excellent. My only issue was that there were a few times when I was given a date (the completion date, date for someone to call me, etc.) that no one contacted me to tell me there was a change.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Long wait to talk to someone
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the communication even though my repair took twice as long as expected. Thank you.