CARSTAR Village Collision Center

4.8 (847reviews)
96%
23601 Kean Street,  Dearborn,  MI  48124
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Shop AssistantSparkles

In operation 44 years.

CARSTAR Village Collision Center was opened in 1982 by owner James Seavitt, and has since grown to become one of the top 25 dealers in the nation. Our dual building Collision Center boasts more than 32,000 sq ft of state-of-the art collision repair technology, and space to accommodate all your collision repair needs. With five structural repair racks, laser accurate measuring technology, eight refinish stations and the latest in computer estimating software; Village Ford’s Collision Center is one of the best equipped repair facilities in Metro Detroit. Our Collision Center management staff has been with Village Ford since its opening. With more than 40 years of combined collision repair experience; our friendly and knowledgeable staff can assist you with even the most unpleasant collision experience. Open Monday thru Friday from 8 a.m. to 5:00 p.m., stop in and see why at Village Ford in Dearborn “We Have to be Better”

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (847)

My Experience

The communication and Custer service were great

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Customer Service

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Car came back repaired and clean!

Repair Quality

Car came back repaired and clean!

Customer Service

Car came back repaired and clean!

Returned Clean

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Very friendly and timely.

Repair Quality

Thorough job. My car is back to normal. I recommend CARSTAR Village Collision.

Customer Service

Communication was excellent keeping me informed.

Returned Clean

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Repair Quality

Quick and great service!

Customer Service

Returned Clean

My Experience

Very pleased customer. Very professional I would recommend anyone for your services.

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Very pleased with your service

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Very satisfied customer.

Customer Service

Very professional and polite

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Returned Clean

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Good service

Repair Quality

I first brought my car in to determine if I needed anything done regarding the door brackets. I was waited right away and make appt to come back in to get the work done. I didn’t have away home or to come and pick up my car and they accommodated my needs, very friendly and professional.

Customer Service

Very accommodating and friendly

Returned Clean

Likely to Recommend

Great job!! Thank you for the fast and excellent service!

Repair Quality

You guys did a GREAT job. Thank you for doing a fast and Great job on the car. You will be #1 on my list. Thank You!

Customer Service

You guys did a GREAT job. Thank you for the fast and excellent service. You are #1 on my list …

Returned Clean

My Experience

Thank you to all that restored my vehicle! Todd Christine Courtney thank you for your kindness and keeping me informed. You made a difference to me! You took a stressful situation and turned it around to something amazing. You all are fantastic! The truck looks amazing and I also appreciate how you detailed it too! Best regards- Sand

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Repair Quality

Fine job!!

Customer Service

We’re helpful!

Returned Clean

My Experience

I was so pleased with my experience. The customer service was excellent. Everyone I spoke with was knowledgeable and pleasant. I was sent updates letting me know where the car was in the process. The car looked great. As I expected, the repair was perfect, but what I hadn't expected was how clean the entire car was. It was clean inside and out. It sparkled! They even washed the inside of the windows. I was very, very happy. Thank you for making my car beautiful again!!

My Experience

I appreciate that I was informed of progress on the repair of my vehicle and due to road conditions I was able to postpone my pick up over the weekend snd not endanger my safety.

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My Experience

They did an awesome job on my truck. I’m very happy.

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Repair Quality

Great work on my truck.

Customer Service

Returned Clean

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Repair Quality

Steering wheel on upside down may have suspension issues. Will not be bringing it back to your facility.

Customer Service

Returned Clean

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Returned Clean

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They were very professional, and helpful ! Answer all questions, with a smile !

Returned Clean

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Returned Clean

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My Experience

I cannot express my satisfaction enough! Your team went the extra mile, updated me daily, your office staff is unbeatable, kind, professional, friendly, and helpful. When I picked up my truck, it was cleaned/detailed on the inside and outside! WOW! Thank you - Christin Terry

Likely to Recommend

100%

Repair Quality

BEST EVER!!! Came to my job, picked up my truck, fixed it, washed my truck again, and brought it back to my job all in one day! Kind, courteous, professional, and above-and-beyond service! I can’t say enough how much I appreciate the wonderful service! Thank you! Christin Terry

Customer Service

See above! 5 STARS! Amazing!