CARSTAR Walt's Autobody
5926 SW 19th Terrace,
Topeka,
KS
66604
USA
In operation 21 years.
Walt's is shop that views quality as the most important thing. We strive to repair all vehicles like they were our own. We have the most experienced staff in shop and office in the city.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked perfect or like new upon return. The staff receives frequent commendations for being courteous, professional, and knowledgeable. Communication stands out as a key strength, with customers appreciating regular progress updates. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Complimentary interior and exterior cleaning was a pleasant surprise for many. A few customers noted occasional delays due to unexpected parts or additional damage discovered mid-repair, and a small number mentioned concerns about incomplete repairs or body work quality, as shared directly in their feedback.
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Service Quality
"Outstanding and above and beyond service provided with quality workmanship."
"... On both occasions Ive been completely satisfied, they do a great job!! Their staff is exceptional. They make the entire process a breeze."
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"Outstanding service in every way! Great communication, customer service, and repair work. Highly recommend!"
"The technicians did an outstanding job! And the customer service in the front office was incredible. I highly recommend Walts Auto Body."
"From the estimate to the finished product, Walts Carstar was excellent. From providing a ride home at drop off to completing ..."
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"It was ready 2 days before estimated time."
"As I said before they got the car back to me early, so that we could go on vacation."
"My car was done earlier than I expected! My car was also cleaner than when I dropped it off!! ..."
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"A week an ahead time."
"Good service. Slight delay due to parts not anticipated."
"I never had to wonder because I received updates on a regular basis."
"Perfect communication!"
"The communication was amazing! I always knew what step they were working on with my car, I was never left in the dark."
"Good communication, left meaningful messages when I wasn't available."
"Lack of communicatio first week"
Sue
(Ford owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0 -
Definitely 10
Repair Quality - 5.0/5.0 -
Always great service from Lance and his team!! Highly recommend CARSTAR!
Customer Service - 5.0/5.0
Returned Clean
Lori
(Toyota owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brandi
(Subaru owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Randy
(Hyundai owner)
reviewed 8/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Pam
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tom
(RAM owner)
reviewed 8/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ronald
(Toyota owner)
reviewed 8/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Big thank you for getting something I forgot in the trunk of the rental car and saving it for me to pick up
Returned Clean
Joy
(Ford owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Melody
(Ford owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved all of the updates through out the whole repair. I appreciated the rental piece handled by you in reserving, van to get me over and allowing rental car to be left at your lot. Effortless on repair!
Customer Service - 5.0/5.0 -
Very friendly
Lynette
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do a great job! My car was shining like new when I picked it up!
Customer Service - 5.0/5.0 -
They are always kind & helpful!!
Chris
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Walt's did a really good job with my car repair.
Customer Service - 5.0/5.0
Returned Clean
Kyle
(GMC owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Judith
(Chevrolet owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional on time perfect experience
Customer Service - 5.0/5.0 -
Very prompt and courageous
Returned Clean
Katherine
(Honda owner)
reviewed 8/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Chevrolet owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Brett
(Chevrolet owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job. My truck looks brand new.
Customer Service - 5.0/5.0 -
They were wonderful
Rebecca
(Subaru owner)
reviewed 8/12/26
Likely to Recommend - 3.5/5.0 -
again, depends on the electrical. If it's not something that happened with Carstar, I would definitely recommend.
Repair Quality - 3.5/5.0 -
I'm still waiting to hear from Subuaru why the electrical system was messed up when I got the car back from CarStar.
Customer Service - 5.0/5.0 -
I appreciate the staff keeping me updated and trying to go above and beyond.
Lee
(Ford owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nicole
(Kia owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Toyota owner)
reviewed 8/3/26