CARSTAR Williams Autobody

4.9 (266reviews)
100%
628 WASHINGTON STREET,  Washington,  NC  27889
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Shop AssistantSparkles

In operation 36 years.

Williams Body Shop has been locally owned and operated for over 40 years. We are passionate about serving our community and thankful for our customers. We are proud to partner with CARSTAR and will work with any insurance company to turn a bad situation of a vehicle repair into a relationship you can trust for years to come. With state of the art equipment and trained I-CAR certified technicians and staff, we will do our very best to make sure you are completely satisfied!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (266)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new after service. The team received strong recognition for exceptional customer service, with staff described as friendly, professional, and accommodating. Communication was a standout strength, as customers appreciated regular updates throughout the repair process via texts, calls, and emails. Timeliness was also frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. A few customers mentioned minor delays due to parts availability or unforeseen issues, though these were generally handled with transparency and professionalism per customer accounts. Overall, the overwhelming majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... They even give you updates on how the job is going. They did an excellent job on my vehicle, and I was amazed at how quickly the repairs were ..." Read more
"... if nothing ever happened to it. Highly recommend. Excellent client service, repair and bodywork. 10 out of 10" Read more
"... very nice . Helpful. Kept me informed pleasant and they did a great job on my repair. Good not have been any better" Read more
"Staff was friendly and courteous. Definitely went above and beyond."
"Vehicle looked brand new after repairs."
"Great job, I can't tell it was even messed up. And they got it done days earlier. Thank you so much"
"Actually earlier than promised!"
"Work was completed in good time and looked great!"
"Very efficient and done in a timely manner"
"Vehicle was ready within the time as promised."
"I love the messages telling me status. Never had to call about status. It was a wonderful experience."
"Great service. Most importantly, communication was great. Thank you so moch"
"Love love love ..great staff they kept me updated on what was going on with my car and it was done on time! I have used them before ..." Read more
"Beautiful body work. Teams kept me well informed & was courteous. Always answered all my questions."
"I received updates, and communication was great. They completed work in a timely manner, and I was ..." Read more

My Experience

Excellent customer service, repair time frame, patience, communication, scheduling, and repair work. Brandi was awesome.

My Experience

Great craftsmanship, friendly customer service, affordable, and prompt service. They even washed and cleaned my vehicle.

My Experience

I couldn’t be happier with the service I received! Everyone was so kind, friendly and helpful from start to finish. They even give you updates on how the job is going. They did an excellent job on my vehicle, and I was amazed at how quickly the repairs were completed. It’s hard to find such caring people who also do outstanding work. I highly recommend this auto body shop!!!

Likely to Recommend

We have already recommended Carstar Williams Autobody to several people and will continue to do so.

Repair Quality

I could not be any more satisfied with the repair job. The work was excellent!!! We will be back!!

Customer Service

The customer service could not have been better. Everyone was so friendly and helpful from drop off to pickup.

My Experience

Excellent service! Did a great job on my car. Very friendly people to work with! Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Great service. Most importantly, communication was great. Thank you so moch

Customer Service

Returned Clean

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Repair Quality

Thanks for a great job!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Probably the best shop in our town.

Repair Quality

These guys done a great job! Paint looked great. And the job was done promptly.

Customer Service

They are nice and professional.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Done well and done quickly.

Customer Service

The staff are exceptional.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Sid and Brandy are the absolute best! From the second I walked in the office they both have gone above and beyond to make this experience less stressful!! These 2 are the best and the repairs to my car were done in an excellent manner. Car looks great! Very satisfied customer with this business. Thank you for all you did .

Likely to Recommend

The best body shop in Beaufort County

Repair Quality

Sid and Brandy are the best!

Customer Service

From the moment I walked in Sid and Brandy made this experience very pleasant and went above and beyond to help me.

Returned Clean

My Experience

My Experience

The employees were helpful and friendly. They also did an excellent job the repairs on my vehicle.

My Experience

Quick efficient service, car was immaculately cleaned on the outside prior to delivery, including headlights that are so clean, they look new. My husband was in awe of how good the headlights looked. He jad already agreed to buy replacement headlights for me, so your detail person saved my husband some money. Brandy is a HUGE asset for your business! I have already sang your praises at Enterprise and the employee there said she had heard a lot of great things about your business. Keep up the good work!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

From start to finish, I was very comfortable with their process - from estimation, submission to my insurance company, progress on the car which was completed in advance of estimate to the completed job, my car looked as if nothing ever happened to it. Highly recommend. Excellent client service, repair and bodywork. 10 out of 10

Customer Service

See previous entry

My Experience

I am very satisfied with the work done. I will refer others friends and family members. Thank you for a well done job.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

*****