CARSTAR Williams Autobody

4.9 (280reviews)
100%
628 WASHINGTON STREET,  Washington,  NC  27889
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Shop AssistantSparkles

In operation 36 years.

Williams Body Shop has been locally owned and operated for over 40 years. We are passionate about serving our community and thankful for our customers. We are proud to partner with CARSTAR and will work with any insurance company to turn a bad situation of a vehicle repair into a relationship you can trust for years to come. With state of the art equipment and trained I-CAR certified technicians and staff, we will do our very best to make sure you are completely satisfied!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (280)

My Experience

Likely to Recommend

Work and staff wonderful! Work very professional.

Repair Quality

Great job and wonderful people!

Customer Service

Kept me up to date on the progress of my repairs.

Returned Clean

Likely to Recommend

Repair Quality

Staff was super helpful and friendly. Great communication during process. Very professional. I hope I don't need them, but would use their service again.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Williams auto repair shop was very accommodating to me and job fixing my car was extremely satisfying!! I will use them again!! Thanks for a job well done!!

Likely to Recommend

Repair Quality

Very satisfying experience

Customer Service

Returned Clean

My Experience

excellent work work done on time. It was very pleased with the service and the punctuality of how they handle our business. I will refer my family and friends. Thank you.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Excellent work! Excellent customer service!!

Customer Service

The customer service is top tier!

Returned Clean

Likely to Recommend

Can’t depend on promise date

Repair Quality

You’re planning and scheduling and communications need much improvements. For instance, I was told it would take five days to repair the vehicle. Nobody communicated with me until I reached out on the fifth day for what time the car would be ready. I’ve worked in the scheduling industry shipping and receiving manufacturing banking and many others and I was trained that I satisfied customer. Customer is a repeat customer as well as additional people at this rate I would not suggest anyone to go to Car star Williams auto body. You cannot depend on communications so that you can plan your life around availability. It took 12 days for a five day job and I had to reach out each time for the communication.

Customer Service

Returned Clean

My Experience

This is Sally Cullipher. They did a fantastic job on my car.

Likely to Recommend

I have told family and friends

Repair Quality

I was very satisfied with the job they did on my car.

Customer Service

Very nice

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They did a fantastic job! Super happy with how it turned out!

Customer Service

Super nice people! Will recommend them

My Experience

Great communication and awesome work

Likely to Recommend

The service was great from day one I will recommend you to any one who ask

Repair Quality

I am very happy with my car and the work that was done

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Good service

My Experience

Everyone I dealt with was very professional and kind and my vehicle looks like a new one. Great staff....great job!!!

Likely to Recommend

Repair Quality

Great people, great job done

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very friendly and they did amazing work, couldn’t even see a difference in the paint where my car had been repainted vs the original paint job