CARSTAR Yark Collision Center
In operation 44 years.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, CARSTAR Yark's claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on the road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR USA location. For more information visit https://www.carstar.com/locations/oh/toledo-15808/
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
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- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I was told that it will take a week but it took 2 weeks instead
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrea worked very hard with a very difficult insurance company.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took too long
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Honestly this has made rethink going to yark for service. They had my vehicle for just over 3 months. The delays from the service dept and their communication was awful. Stay away from Tommy. Even the day I picked up my car they wanted to keep it even longer for an alignment to which I scheduled that separately the immediate Saturday and from that appointment I was told they needed another part for alignment. So they would have had my car for another two weeks! An even then my car incomplete as the airbag sensor for the seat is on back order much like the recall for my back up camera! They didnt even offer me a courtesy car because as i learned they dont do that but I only learned this AFTER I got my car back and each time I asked they said they didnt have one for me which led me to believe I could get one at some point. But nope its not a service they offer! As for the damages, the body stuff i couldn't tell the difference and frankly it all was out of my hands anyway... I dropped it off at service and next thing I know its sent over to the body shop and my insurance company was involved and I was getting money from them for repairs I was told about from the body shop that I never saw in the first place! So I was forced into trusting them and the insurance co. I went in for service stuff regarding the speedometer, ABS sensors and an airbag sensor which should have deployed the airbag but never did! So I have to question the overall safety of my car and still now wonder if its safe with no airbag sensor in my seat! Anyways I am very frustrated and disappointed as I never had any issues until this... I find unacceptable and frankly think I shouldn't have had to pay full amount for the length of time they had my vehicle! Over 3 months and still not complete but it is drivable is unacceptable! Makes me wonder what they were doing... an yes I realize im not the only vehicle and waiting for parts is out of their hands too but why must everything have to be ordered and why isn't this that stuff overnighted instead of taking days if not weeks to arrive!!!!
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with Nick was great! Keep me updated and explained the insurance process. Immediate response to questions.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I appreciated the way the Insurance company and Yark Carwise worked together.
Repair Quality - 5.0/5.0 -
I appreciate the quality of the repair and that repair was completed in a timely manner.
Customer Service - 5.0/5.0 -
The customer service personnel clearly explained every aspect of the repair situation. I appreciated the way Yark CarStar personnel worked with the Enterprise company for a car loan.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
I believe that the repair was ok but not sure because all sorts of other things started happening after I picked it up. Engine light on, fan only working at 10% & car overheating. They said it wasn’t their fault but I didn’t have any of these problems before I dropped it off.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Renee is wonderful and the whole team at Yark CARSTAR, even though it took a while to get my car back they made this experience smooth and my car looks just like it was before the accident.
Customer Service - 5.0/5.0 -
Read my other comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve only had the car back 3 days but so far, so good.
Customer Service - 4.5/5.0 -
Maybe would’ve liked more frequent updates. Initial issue was caused by Geico.
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
I have been trying to call because when I picked my jeep up I found a part of the front bumper that is not lined up correctly. Also the paint on the hood has some blemishes. Spots of thin paint
Customer Service - 2.0/5.0 -
Does not answer when called
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice job on the repair.
Customer Service - 5.0/5.0 -
The initial lady I worked with was friendly and knowledgeable and a great help.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
Poor customer service. Very difficult to reach body shop. Poor communication