Cascade Collision Repair Park City

4.9 (535reviews)
98%
4021 N. Forestdale Dr,  Park City,  UT  84098
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In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram
Subaru
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Email

Reviews (535)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a strong highlight, with numerous vehicles completed ahead of schedule. Staff were frequently described as professional, courteous, friendly, and genuinely caring. A few customers noted areas for improvement directly from their feedback, including occasional inaccuracies in status updates, parts delays causing extended timelines, and isolated concerns around repair finish quality and interior cleanliness upon vehicle return.
AI-Generated from reviews written in the last 12 months
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"... experience with Cascade Collision Repair.The team was professional, friendly, and truly cared about delivering quality service. Everything was handled efficiently, and ..." Read more
"... them say anything like no we cant do that instead they worked very hard to make sure we were satisfied." Read more
"Cascade has the best customer service of any business. They were great to walk us through the process and ..." Read more
"Fender isnt flush with the pillar. Gaps arent symmetrical with the other side of the vehicle. Very front corner ..." Read more
"... always kept me informed of the work progression. The repair work is outstanding. Hopefully I wont have to have anymore repairs but if I do I will again ..." Read more
"... updates so I was clear on where we were in the process, repairs were completed smoothly and ahead of schedule" Read more
"Vehicle was delayed and I was left stranded without a vehicle for 2 days"
"This is my second experience with Cascade and they did a perfect job both times and on schedule"
"... service and communication on the stages of the repair. The repair was completed when promised. I would strongly recommend Cascade Collision." Read more
"Delivered early and on budget"
"Cascade sent text messages and kept me well informed"
"They communicated clearly on the status of my car repair and exceeded my expectations on returning my car ..." Read more
"Sent vehicle updates via text but communication was slow and not 100% accurate."
"Not very good with communication for scheduling."
"Started out great, but toward the end it was me who reached out to get the updates and they continued to be wrong."

My Experience

Great job as always.

My Experience

Excellent communication of each step and when to expect my car. Very professional and friendly.

My Experience

Cascade Collision did a great job. Skylar was so friendly, but also professional in explaining everything.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good communication, honest, work well done.

Likely to Recommend

Repair Quality

Customer Service

Great team in Park City

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Super nice people and a great job. Thanks

Likely to Recommend

Repair Quality

Customer Service

Great Work, Super Nice People and Reasonable

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Taylor and Skyler were great to work with.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

The truck is still not completely done yet.

Customer Service

I don't like AI....

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Once again, Taylar was awesome. She was very easy to work with and kept me well informed!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Taylar was fantastic, she kept me well informed at all times.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Other than delayed parts and estimate the service and communication throughout the process was awesome

Customer Service

Skyler was great

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Fender isn’t flush with the pillar. Gaps aren’t symmetrical with the other side of the vehicle. Very front corner of the fender must have been touched before paint dried and there is a “divot” (not sure of correct term). Sloppy job. But at least the fender damage was corrected. Was told Bear River authorized OEM parts but you used aftermarket and used parts. For $4,000 it should be perfect.

Customer Service

Was told OEM but OEM was not used. Someone should have noticed the sloppiness.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a seamless process. Kept me informed of the status of my car and answered all my questions. Car looked great.

Likely to Recommend

Repair Quality

Great service from beginning to end. Very professional. Have used them several times.

Customer Service

Staff was helpful and pleasant.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looked just like it did before the damages.

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