Cascade Collision Repair Park City

4.8 (530reviews)
98%
4021 N. Forestdale Dr,  Park City,  UT  84098
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Shop AssistantSparkles

In operation 26 years.

Cascade Collision Repair delivers high-quality, OEM-focused collision repair backed by advanced technology, precision equipment, and factory-trained technicians. With multiple state-of-the-art locations, we provide comprehensive services including collision repair, structural restoration, paint refinishing, diagnostics, and ADAS calibrations—restoring your vehicle to pre-accident condition using manufacturer-approved methods and genuine OEM parts. We proudly maintain certifications with BMW, Ford, Fiat Chrysler Automobiles, Genesis, GM, Honda, Hyundai, INFINITI, Kia, Lucid, Mercedes-Benz, Nissan, Rivian, Subaru, Toyota, Tesla, and Volkswagen, ensuring every repair meets exact factory standards. At Cascade Collision Repair, quality craftsmanship, accuracy, and customer-focused service define every repair we perform.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (530)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness is a standout strength, with numerous vehicles completed ahead of schedule. Staff are widely described as professional, courteous, and genuinely helpful. A few customers noted areas for improvement directly in their feedback, including occasional delays, inconsistent update accuracy, and isolated concerns around vehicle cleanliness at pickup. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"... experience with Cascade Collision Repair.The team was professional, friendly, and truly cared about delivering quality service. Everything was handled efficiently, and ..." Read more
"... them say anything like no we cant do that instead they worked very hard to make sure we were satisfied." Read more
"Cascade has the best customer service of any business. They were great to walk us through the process and ..." Read more
"They are friendly and always are willing to answer any questions. Besides the repair they detail the car interior."
"Both women I dealt with were knowledgeable, accommodating and very pleasant to deal with."
"... updates so I was clear on where we were in the process, repairs were completed smoothly and ahead of schedule" Read more
"5 Days Early!!!!"
"This is my second experience with Cascade and they did a perfect job both times and on schedule"
"... went above and beyond to be courteous and helpful. All repairs done well and ahead of schedule. Thank you!" Read more
"Vehicle was delayed and I was left stranded without a vehicle for 2 days"
"Cascade sent text messages and kept me well informed"
"They communicated clearly on the status of my car repair and exceeded my expectations on returning my car ..." Read more
"Sent vehicle updates via text but communication was slow and not 100% accurate."
"Not very good with communication for scheduling."

My Experience

Good communication, honest, work well done.

Likely to Recommend

Repair Quality

Customer Service

Great team in Park City

Returned Clean

My Experience

Super nice people and a great job. Thanks

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Repair Quality

Customer Service

Great Work, Super Nice People and Reasonable

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Repair Quality

Taylor and Skyler were great to work with.

Customer Service

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Repair Quality

The truck is still not completely done yet.

Customer Service

I don't like AI....

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Once again, Taylar was awesome. She was very easy to work with and kept me well informed!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Taylar was fantastic, she kept me well informed at all times.

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Other than delayed parts and estimate the service and communication throughout the process was awesome

Customer Service

Skyler was great

Likely to Recommend

Repair Quality

Fender isn’t flush with the pillar. Gaps aren’t symmetrical with the other side of the vehicle. Very front corner of the fender must have been touched before paint dried and there is a “divot” (not sure of correct term). Sloppy job. But at least the fender damage was corrected. Was told Bear River authorized OEM parts but you used aftermarket and used parts. For $4,000 it should be perfect.

Customer Service

Was told OEM but OEM was not used. Someone should have noticed the sloppiness.

Returned Clean

My Experience

It was a seamless process. Kept me informed of the status of my car and answered all my questions. Car looked great.

Likely to Recommend

Repair Quality

Great service from beginning to end. Very professional. Have used them several times.

Customer Service

Staff was helpful and pleasant.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Looked just like it did before the damages.

Likely to Recommend

Repair Quality

Customer service was very attentive, professional, and transparent with communication updates and appropriate timelines.

Customer Service

Returned Clean

My Experience

Everyone is super helpful and responsive! The hob was completed perfectly and was done quicker than expected, which was awesome for me!

Likely to Recommend

Repair Quality

Everyone is super helpful and responsive!! Vehicle was fixed super fast and perfectly!

Customer Service

Returned Clean

My Experience

The team was very kind in helping us navigate our insurance company requirements over an extended time. I appreciate the clean work and the extra mile of detailing our car. It was like getting a new car again. Many thanks!

My Experience

A beautiful job done in a timely manner! Very good communication.

Likely to Recommend

Repair Quality

Beautiful job done in a timely manner just as they said

Customer Service

Friendly and helpful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Affordable! Took a little more time than expected to get the repair parts but they were communicative

Customer Service

Returned Clean