Casten Body Shop-Wauconda
In operation 68 years, 46 years at this location.
Casten Body Shop has been a family owned business for over 50 years. We take pride in servicing our customers to their fullest satisfaction. Our strengths are providing the best workmanship on all repairs. Our customers have full access through out the repairs of their vehicle thru text messages. A life time warranty comes with every repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely wonderful expirience. Casten Body Shop took great care of me and my vehicle. They went above and beyond their duties and my car looks even better than it did, like new. Their professionalism and hard work will always keep them as my first choice and I recommend them to anybody in need of it. Bill Smyth in particular was incredibly helpful, kind and responsive. The kind of person you trust with your property. He ensured great work with impeccable timing and I cannot thank them enough for their services. 10/10 expirience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Job
Likely to Recommend - 5.0/5.0 -
I always tell everyone to use you guys
Repair Quality - 5.0/5.0 -
Great Job Always
Customer Service - 5.0/5.0 -
You guys always keep us in the loop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service, helpful and attentive personnel.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. They kept me informed throughout the process and the quality of the work was great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This the second time we have come to Casten for repairs and again very satisfied with the service.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I notice that the left headlight lens cover had the tiniest little piece off it. I just so happened to notice when I gave it a close look. It was so tiny that I didn’t bother mentioning it. For that reason I cannot rate it a ten.
Customer Service - 5.0/5.0 -
Customer service was fantastic. They kept me updated and answered all my questions.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend.
Repair Quality - 5.0/5.0 -
Very satisfied - my car looks brand new.
Customer Service - 5.0/5.0 -
Everyone I talked to was most helpful. Plus, you could tell they liked working there - to me this says a lot.
Returned Clean
My Experience - 5.0/5.0 -
Great job and a wash. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As always, Casten Body Shop and Bill S., got our squad car back in service quickly and looking like new. Thank you!
My Experience - 5.0/5.0 -
Faster than We expected and looks perfect. Well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repairs on my explorer are great. I did see some deer hair in some areas. Other thank that, I think the overall car repairs were fantastic.
My Experience - 5.0/5.0 -
My car was beautiful when I picked it up. Clean, washed, shiny and like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful staff! Kind, accommodating and quick. My car was clean and beautiful when I picked it up.
Customer Service - 5.0/5.0 -
Awesome!
Returned Clean
My Experience - 5.0/5.0 -
Great job on my car Bill is a pleasure to work with Excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great communication Fair price
Returned Clean
My Experience - 5.0/5.0 -
This is my third time within ten years I’ve had to take my car in to Casten’s and they always do a great job! They fixed my jeep again after being rear ended, they gave her a quick bath as well as filling up my low tires! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Excellent professional top notch facility. Very talented and knowledgeable with there body shop. Work is done perfect. Ty Matt and Bill. You made it all seem easy and organized .
Customer Service - 5.0/5.0 -
Great