Cawood Auto Company

4.8 (1,053reviews)
98%
2516 Pine Grove Ave,  Port Huron,  MI  48060
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In operation 107 years.

Cawood Body shop is a full service collision repair facility servicing all makes and models since 1919! We work with ALL insurance companies to make sure that your vehicle is restored correctly back to pre-loss condition. Now offering Corrosion Free rust proofing, the best in the business. Now offering warranties on newer vehicles!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (1,053)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting the professionalism, friendliness, and helpfulness of the staff. The quality of repairs was frequently commended, with numerous customers noting their vehicles looked brand new upon return. Communication was a standout strength, as customers appreciated the regular text and email updates throughout the repair process. Timeliness was largely well-received, with several customers pleasantly surprised by early completions. A few customers noted areas for improvement directly from their experiences, including more consistent communication during longer repairs, ensuring all promised services such as detailing were completed, and thorough quality checks before vehicle pickup. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"Customer service was quick, thorough, and courteous. Top notch quality of work, and they had it done 3 days ahead of schedule. 1010 would recommend."
"They did a great job, my vehicle looks beautiful again and they did it in the amount of time that they said ..." Read more
"... repairs were done in a timely professional manner. My pickup was restored to showroom condition! Thank you again!" Read more
"... the staff were great, friendly and professional. From beginning to end the experience was completely stress free, from the estimate the scheduling the repairs ..." Read more
"... work was performed in the time frame they promised. Exceptional quality, the jeep compass looks brand new! Very very happy with everything!!! Thank you" Read more
"... constant updates, quality work!!! I have one vehicle. Job done early was a BLESSING!" Read more
"... texts that told me about the progress on my car. My car was done a day earlier than predicted. Every employee was very friendly and professional. ..." Read more
"... thorough, and courteous. Top notch quality of work, and they had it done 3 days ahead of schedule. 1010 would recommend." Read more
"Was promised Friday and was barely done the following Wednesday."
"My vehicle was returned to me on the date promised."
"... phone with the insurance company. Very impressive. They kept me informed throughout the whole process. My vehicle was completed when they said it would ..." Read more
"I appreciated all the texts that told me about the progress on my car. My car was done a day earlier ..." Read more
"Cawood did a great job of keeping me informed on the progress that they were making with my car. They ..." Read more
"... The only reason I gave a 9 instead of 10 is that during the last week of service I didnt receive any email updates, and I had found those really helpful." Read more
"... the shop and was told it would be ready at 5:30pm. Surprised I had to be the one to reach out but I was able to pick up the truck up on the day it was promised ..." Read more

Likely to Recommend

Repair Quality

Very friendly and professional staff. Kept me informed frequently on the progress of the repairs.

Customer Service

Great people.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Updates via text were coming in up to two days late.

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great work very satisfied

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the good work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

They did a good job repairing my vehicle!

Repair Quality

Customer Service

Great customer service.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything about this repair was easy. One stop shopping. I was especially pleased with the customer service from Gabby. She was pleasant, knowledgeable, and outgoing, and she went out of her way to keep me informed about delays, when it would be done, and why they occurred. Very professional! Five-star service all around

My Experience

Exceptional service with continuous updates.

Likely to Recommend

Repair Quality

Repair was done day early. It was completely detailed inside and out..very clean, tires shining.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice workmanship, paint, care, wash and detail at the end. Thanks again

Likely to Recommend

Repair Quality

Very impressive work on my truck. We have used your body shop 3 times now and love the attention to detail. Thanks again

Customer Service

Gabby, Rob, and the rest of the crew are great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Did an amazing job on the work, excellent at managing expectations and timelines would highly recommend. Five stars!

My Experience

Very satisfied with the service - the staff was outstanding and very friendly! Keep up the great service!

Likely to Recommend

Repair Quality

Outstanding competent and friendly staff! The lady at the front window has great customer service skills! It was a great experience for us!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repairs and communication were first class.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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