Cb's Customs

4.9 (308reviews)
98%
21040 HWY. 6 E,  Batesville,  MS  38606

In operation 9 years, 5 years at this location.

CB's Customs is a auto repair business that has been in business for 5 years with 35+ years of experience behind it. The owner/operator is one of the sons of the Late and Great Danny Harwell of Southland body shop in Oxford. Here at CB's Customs we have the knowledge and the skills to get your vehicle in tip top shape, so come on by!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (308)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff is widely described as friendly, professional, and accommodating. Several customers highlighted proactive communication through calls and text updates as a standout feature. Timeliness was generally well-received, though a few customers noted delays due to parts availability. Cleanliness of returned vehicles was frequently commended. Some customers pointed out, based on their own experience, that communication could be more consistent, particularly regarding proactive callbacks and status updates. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"The work done to my vehicle was top tier and crew is absolutely amazing! I would go there any day of the week need be!!"
"The work done was awesome. You can't even tell what was repaired and what wasnt. And they got the work done quickly and kept me informed ..." Read more
"Excellent repair work. Respectful friendly staff. Easy to work with. Highly pleased."
"Thank you for your excellent work and your professional and friendly service."
"Didnt not pot the right parts on my truck. They said the truck was ready and it hadnt been ..." Read more

My Experience

You guys to have a great job thank you

Likely to Recommend

I have already been telling people if they needed body work done to go see CB Customs

Repair Quality

From the time I walked into the door to the time I picked my car up, everyone was so awesome to work with

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Could not have asked for a better experience

Customer Service

Easy folks to work with

Returned Clean

Likely to Recommend

Repair Quality

Looks great. Thank you!

Customer Service

Very friendly service.

Returned Clean

My Experience

It looks so darn good it looks like it did when we first got the Kia. Family members are also freaking out about what a good job yaw did.đŸ‘đŸ˜đŸ€©đŸ€©đŸ‘đŸ» Great job guys. We will recomend yaw to everybody.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very friendly staff and good quality work. I also loved the text system that kept me updated with the status of my vehicle.

Customer Service

Returned Clean

My Experience

The time frame for the repair was fast and just as the cost was exactly as quoted. The staff was very professional and helpful.

My Experience

Likely to Recommend

Only because of the rental process and taking a vehicle too early.

Repair Quality

The only dissatisfaction was I was told to bring my vehicle and park it at the shop and the parts had not been ordered yet. My vehicle was drivable and I didn’t have rental coverage at the time on my insurance, so it cost me $1200 to rent a car for 30 days. That was money I shouldn’t have had to spend.

Customer Service

The people I spoke to were very nice each time I called. Once I called and spoke to someone who said they would call me back and never did. I thought that was very unprofessional, but I realize things happen.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Staff was very courteous and nice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work and customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job well done!!!!!!!!!! Would have been an even better experience as a paying customer to keep the customer updated on the progress of their vehicle while it’s at your shop no matter how short ,or how long of a time, updates are important and professional. Thank you to the entire team at CB’s Customs for the marvelous job and work done on my husband’s GMC Truck, the both of us are highly impressed all the way down to washing it, cleaning it up, wiping down the dashboard, the interior, and vacuuming it out straighten up the floor mats! Yes! We noticed!!!! Thank You all for putting that smile back on my husband’s face, for taking such good care of him and his truck!

My Experience

Very satisfied with the repairs on my ford escape . I would certainly love to recommend your business . Thank y’all very much . God bless ya’ll

Likely to Recommend

Repair Quality

They did an awesome job on my car thank y’all

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The Best in the Business!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Didn’t not pot the right parts on my truck. They said the truck was ready and it hadn’t been aligned lied like it wasn’t already apart of the estimate and it was. Would not recommend to anyone else.

Customer Service

Returned Clean

My Experience

Thank you love the work

Likely to Recommend

Repair Quality

Thanks I love the work

Customer Service

Returned Clean

My Experience

They took care of everything exactly the way they were supposed to whatever the problem was

Likely to Recommend

Repair Quality

Customer Service

Returned Clean