Cb's Customs

4.9 (293reviews)

98%

(662) 638-3007

21040 HWY. 6 E, Batesville, MS 38606

98%

See Photos

21040 HWY. 6 E
Batesville, MS 38606

Get Directions Website Email

About Cb's Customs

See Photos

21040 HWY. 6 E
Batesville, MS 38606

Get Directions Website Email

In operation 9 years, 5 years at this location.

CB's Customs is a auto repair business that has been in business for 5 years with 35+ years of experience behind it. The owner/operator is one of the sons of the Late and Great Danny Harwell of Southland body shop in Oxford. Here at CB's Customs we have the knowledge and the skills to get your vehicle in tip top shape, so come on by!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement
Motorcycle Repair
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (293)

Sort By:
Newest
Rating

237 Customers Rated

5 Stars

73.4% Complete

(215)
4 Stars

5.1% Complete

(15)
3 Stars

1.4% Complete

(4)
2 Stars

0.7% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff described as friendly, professional, and accommodating. The quality of repair work receives outstanding reviews, with many noting vehicles look like new after repairs. Customers appreciate timely completion of work, often ahead of schedule, and regular communication throughout the repair process. The cleanliness of returned vehicles is frequently highlighted as exceeding expectations. While most experiences are highly positive, some customers noted occasional communication gaps and minor issues like parts delays or incomplete cleanup that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"Amazing customer service. They made such an unfortunate situation so amazing. Will definitely be back for all problems in the future!"

"Excellent repair work. Respectful friendly staff. Easy to work with. Highly pleased."

"The work done was awesome. You can't even tell what was repaired and what wasnt. And they got the work done quickly ..." Read more

"The best place Ive ever seen. Perfect repair and quick turn around !! Thank you for the good service ."

"... a rating of 12, I would have given that to them. They were wonderful and gave great service I swear is almost extinct now. Its incredibly peaceful knowing that if I have to ..." Read more

"It was completed before the scheduled date"

"Got me really quick and the work was completed in just a few days"

"CBs Customs did an amazing job with my Jeep! In and out in just a few days and got me back on the road. It was nice and shiny when I picked it up too! Thank ..." Read more

"They got my vehicle to me before it was even time . Highly recommend."

"No they changed the time frame several times. They claimed no fault of their own but had to keep ..." Read more

"... Ive never had a better experience with a body shop. They personally called me and updated me on the progress." Read more

"Constant updates were really appreciated"

"They do fine work but communication is lacking. Every update I received was because I called and ..." Read more

"... finish. The staff was friendly, knowledgeable, and kept me informed throughout the repair process. My vehicle was returned in great condition, and I ..." Read more

"... to shop, knew when to take it in for repair, and they contacted me when my vehicle was ready to be picked up." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Amazing customer service. They made such an unfortunate situation so amazing. Will definitely be back for all problems in the future!"

"Excellent repair work. Respectful friendly staff. Easy to work with. Highly pleased."

"The work done was awesome. You can't even tell what was repaired and what wasnt. And they got the work done quickly ..." Read more

"The best place Ive ever seen. Perfect repair and quick turn around !! Thank you for the good service ."

"... a rating of 12, I would have given that to them. They were wonderful and gave great service I swear is almost extinct now. Its incredibly peaceful knowing that if I have to ..." Read more

"It was completed before the scheduled date"

"Got me really quick and the work was completed in just a few days"

"CBs Customs did an amazing job with my Jeep! In and out in just a few days and got me back on the road. It was nice and shiny when I picked it up too! Thank ..." Read more

"They got my vehicle to me before it was even time . Highly recommend."

"No they changed the time frame several times. They claimed no fault of their own but had to keep ..." Read more

"... Ive never had a better experience with a body shop. They personally called me and updated me on the progress." Read more

"Constant updates were really appreciated"

"They do fine work but communication is lacking. Every update I received was because I called and ..." Read more

"... finish. The staff was friendly, knowledgeable, and kept me informed throughout the repair process. My vehicle was returned in great condition, and I ..." Read more

"... to shop, knew when to take it in for repair, and they contacted me when my vehicle was ready to be picked up." Read more

Brittany (Nissan owner) reviewed 7/27/26

The Best in the Business!

Phillip (RAM owner) reviewed 7/27/26

Didn’t not pot the right parts on my truck. They said the truck was ready and it hadn’t been aligned lied like it wasn’t already apart of the estimate and it was. Would not recommend to anyone else.

Brittany (Nissan owner) reviewed 7/23/26

Thank you love the work

Thanks I love the work

Bobby (Toyota owner) reviewed 7/22/26

They took care of everything exactly the way they were supposed to whatever the problem was

Stephanie (Toyota owner) reviewed 7/20/26

Jeffrey (GMC owner) reviewed 7/14/26

They do an excellent job

Rolanda (Toyota owner) reviewed 7/9/26

Wendy (Jeep owner) reviewed 7/6/26

Paula (Toyota owner) reviewed 6/29/26

Best experience I’ve had in a long time

Excellent repair work. Respectful friendly staff. Easy to work with. Highly pleased.

Very accommodating and eager to satisfy all my concerns

Michael (Chevrolet owner) reviewed 6/26/26

YES I’m The Owner Of The Vehicle & I Appreciate Everything That You Did To My Vehicle

Joshua (Honda owner) reviewed 6/22/26

Louise (Hyundai owner) reviewed 6/18/26

Everything Was The Best!! Love The Service And The Workers Yall The Best!!

Josh (Nissan owner) reviewed 6/18/26

Great work and everyone involved was very easy to work with.

Mamie (Chevrolet owner) reviewed 6/18/26

Thanks to C &D custom for a wonderful job .

Lilah (Acura owner) reviewed 6/18/26

Jim (Toyota owner) reviewed 6/18/26

You people are great…. I almost had forgotten what great service was like until all of you reminded me! Please don’t change anything about the way you all do things. Thanks again.

I’ll tell them they’re an idiot if they don’t

If they offered a rating of 12, I would have given that to them. They were wonderful and gave great service (I swear) is almost extinct now. It’s incredibly peaceful knowing that if I have to have car repairs, I don’t have to worry. Thank you people so very much.

See first comments section

Azale (Toyota owner) reviewed 6/11/26

Very professional and knowledgeable.

I was pleased with the results of my car repairs and the service. The Manager and customer service team was wonderful!My car looks great! Thanks 😊👏🏾

I really like the outcome of the work and the staff was very polite and kind! My questions were answered and taken care of! Overall it was very satisfying! Thank you CB’s Customs for a job well done!!!

Onethia (Cadillac owner) reviewed 6/5/26

They do beautiful work this is the 2nd time they have done work on my car love and trust them

Mary (Toyota owner) reviewed 6/3/26

I was totally satisfied with the customer service and the repair on my car

Favorite hospitality

Great customer service and a my car looked good

Cory (Hyundai owner) reviewed 6/2/26

Completely and totally satisfied. Those guys are awesome. Would highly recommend to everyone.

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Cb's Customs

About Cb's Customs

Reviews (293)

237 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 1.5/5.0 -

Customer Service - 0.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?