Central City Toyota Collision Center

4.4 (456reviews)
88%
4850 Chestnut St,  Philadelphia,  PA  19139

Paul Bros Auto Body has been serving Philadelphia, Pennsylvania and surrounding areas for over 100 years. We are committed to our customers by offering great low prices, coupons, stellar customer service, and a unique one-on-one relationship. Paul Bros. Auto Body Shop experts help Philadelphia customers in not only repairing their vehicles but also in assisting in the entire claims process. Navigating the process of a rental car, claims adjusters, and payments can be daunting and Paul Bros Auto Body is here to help. We also believe in full transparency, we are here to make collision repairs less stressful. At Paul Bros Auto Body we are your one stop shop for all of your auto body shop needs, we pride ourselves in promising you updates every step of the way. Customer service is our number one priority!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (456)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’d like to work the Paul Brothers does with my car. I’ve been dealing with them for 20 years and this is the first time that I’ve been disappointed by their work.

Repair Quality

My fender is coming off the front of my car. My car is literally coming a part.

Customer Service

They’re trying to help me to get my car fixed through the insurance company and Paul’s brother so hopefully everything will work out good

Likely to Recommend

Repair Quality

Customer Service

I never got updates. I had to call weekly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I would definitely recommend a friend to this shop the work was amazing the staffs was amazing 10/10

Repair Quality

I took my car to have it repaired grim getting hit and when I tell you 100/10 ..I am extremely satisfied with the work that was done on the car it looks brand new like I just left the dealer ship..thank you so much i will definitely recommend Paul bros they get the job done.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was extremely happy with the service that Paul Bros. gave me. They kept me updated and answered any questions I had. My vehicle looks brand new after the repairs. Top quality service.

My Experience

Job well done

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair took much longer than we were orginally told. Quality excellent.

My Experience

The final result was fine, but I think it took much longer than necessary. A comprehensive assessment in the first few days would have made supplement requests unnecessary and saved time and money. Waiting for over 6 weeks for our only vehicle put extra strain on our mobility and our dependence on family and friends.

My Experience

The majority of the repairs appear well done. However, the unreliability of updates on timing, the unexpected additional charges which were not reviewed prior to final bill, and failure to replace the final grill part to date (despite billing for it) prevent complete satisfaction.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fabulous to deal with and so fast. Thank you!

Likely to Recommend

Good

Repair Quality

Customer Service

I was pleased with the service at Paul bros. Body Shop and i would recommend any body to receive service

Likely to Recommend

Repair Quality

Rich was great to deal with. More companies should have employees like him

Customer Service

My Experience

Everyone was helpful in explaining the process and getting the work completed. Thank you for your service and guiding me.