Central City Toyota Collision Center

4.4 (456reviews)
88%
4850 Chestnut St,  Philadelphia,  PA  19139

Paul Bros Auto Body has been serving Philadelphia, Pennsylvania and surrounding areas for over 100 years. We are committed to our customers by offering great low prices, coupons, stellar customer service, and a unique one-on-one relationship. Paul Bros. Auto Body Shop experts help Philadelphia customers in not only repairing their vehicles but also in assisting in the entire claims process. Navigating the process of a rental car, claims adjusters, and payments can be daunting and Paul Bros Auto Body is here to help. We also believe in full transparency, we are here to make collision repairs less stressful. At Paul Bros Auto Body we are your one stop shop for all of your auto body shop needs, we pride ourselves in promising you updates every step of the way. Customer service is our number one priority!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (456)

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Repair Quality

ADDAIE IS A TOPGUN

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Repair Quality

A couple of things were not attached.

Customer Service

Addai was excellent in working with me. He was clear and concise.

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The paint job look great!

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Customer Service

Super friendly and accommodating

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My Experience

Excellent Service! A+++++++

My Experience

My car was projected to be finished repairs by a Wednesday. I had to call on the Wednesday to ask for an update and was told it was not going to be ready until Thursday. I then had to call again to ask for an update and was told that it would be ready later that day. Earlier in my experience, someone was very attentive and gave me projections for when my repairs would be completed. Follow-through to ensure that I knew when to pick up my car would be appreciated.

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I am VERY adamant about my statements and if I could do a commercial, I would do it in a heartbeat. There is NO other collision specialist out there that can out do Paul Bros. Auto body.

Repair Quality

Customer Service

Don went above and beyond to help me feel comfortable and at ease under the circumstances. He was very attentive and he made sure all concerns and questions were addressed. He even attempted to make the impossible possible and it worked!!!

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My Experience

Addaie was friendly and very professional - great customer service skills and approachable. If I ever need auto body services on my vehicle, I will definitely be back. Thanks to Rich as well.

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Repair Quality

The repairs was perfect however the because one headlight had to be replaced and the other didn't my head lamps look totally different causing some dissatisfaction. Hap this been explained to me before the repairs was complete I would have been expecting the difference in the headlights!

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