Certified Collision Center
In operation 26 years.
Certified Collision Center was established in 2000. We are committed to excellence in the collision repair business. Restoring vehicles to pre collision condition is our passion, our art, and our life. We are all in, it is not a hobby, a paycheck or a phase, it is a lifelong commitment that we take seriously and we will not compromise quality for profit.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 0.0/5.0 -
The date of completion kept being moved.
Likely to Recommend - 2.0/5.0 -
The continued delayed date of completion, coupled by no calls to tell us it won't be done on each day it was promised to be done, coupled by cold reception by some ( not all)in lobby doesn't feel very welcoming
Repair Quality - 2.5/5.0 -
Certified did excellent work on repairing our suburban.The reason I rated a 5 instead of a 10 is due to the multiple delays in finishing the job.Each time the finish date was changed we were told the part that was promised to be delivered on 3 different days wasn't delivered, while if this is what truly was happening that supplier should have been called to expedite the delivery. I could see it not making the first delivery day on Friday, but when it didn't show up that Monday and Tuesday that's a problem and unfortunately reflects poorly on Certified.
Customer Service - 2.5/5.0 -
Again the continued delays in the promised day of completion some of the staff were welcoming in the lobby while others were not from a customer service aspect it comes across as cold towards the customer
Likely to Recommend - 5.0/5.0 -
We have used there services three times and were totally satisfied the first two times. Thus I am giving them the benefit of the doubt that the issues with our latest experience is an anomaly.
Repair Quality - 3.0/5.0 -
The exterior repairs were excellent. The low rating is because they left a fine cost of dust over the entire floorboard and I found shards of broken glass in the back seat floorboard and the cargo hold of my vehicle.
Customer Service - 5.0/5.0 -
Very good customer service during the process and showed the proper concern when I called about the dust and broken glass.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always do.
Repair Quality - 5.0/5.0 -
Communication was great and service is always outstanding.
Customer Service - 5.0/5.0 -
Outstanding!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Three work was done well. I was very happy with the results and my car was even clean inside when I got it back. The cost was a bit higher than we inhaling discussed.
Customer Service - 4.5/5.0 -
Everyone was very nice.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fit me in their schedule the next day and had my work done and about three hours. Fantastic!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was a good one. : }
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Wouldn’t take my vehicles anywhere else.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keith Parker did an awesome job and kept me up to date on everything. Will definitely send people your way if need be
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair looked great, The only complaint would be the filler dust from being in the shop made it into every crevice in my vehicle. Had to pull everything out to clean it up after I got home.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were able to get the car in and repair done quickly. We appreciate the quickness and quality of the work done as you are unable to tell anything was done. Will recommend them if the need ever arises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very pleased with the work done on our vehicle. The job was fone well and in a timely manner. The staff was professional and courteous. We have used this company before for repairs and will use them in the future if the need arises. Overall great experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for taking the time to fix my car like it was one of your own.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Although the hood looks great, The left panel behind the hood, and the roof were not touched after clearly indicating that there were damage marks in these locations.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The only negative thing I can say is everyone keeps saying the owner of this ram is Tonya gentleman Tonya is not the owner her name is just on the insurance with mine