Certified Collision Center

4.8 (708reviews)
97%
1931 North Service Road E,  St. Clair,  MO  63077

In operation 26 years.

Certified Collision Center was established in 2000. We are committed to excellence in the collision repair business. Restoring vehicles to pre collision condition is our passion, our art, and our life. We are all in, it is not a hobby, a paycheck or a phase, it is a lifelong commitment that we take seriously and we will not compromise quality for profit.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (708)

My Experience

I got a text right away saying I would get updates. After a few days I called back as I hadn’t heard anything. It was an insurance claim and wanted to make sure the estimate would work, etc. They said they would take care of everything and that part was on back order. I told them the back right panel was slightly damaged too and to take a look, buff it out etc. never heard anything. A week later I get a text that car is done. At the same time it “confirms” that I have picked up my vehicle. I go to pick up car and it is not there. When it gets there quarter panel is not buffed out, and the molding in two places around window is frayed/damaged. I will say, I called to set an appointment and it was going to be like 2-3 weeks out and the person from shop got a cancellation and called me back and said they had an opening which was awesome. Also, when you call the number it goes straight to voicemail, no message-I.E. you have reached certified….

Likely to Recommend

Repair Quality

First the good. I called and made an appointment and it was 2-3 weeks out. I hit a call a day or two later and they had an opening and took my car. Now the not as good. I get a text that my car is there and that I will receive updates. I don’t get any update. I don’t Hear anything, so I call and find out part is backnordered hope to finish the next week. I remind them that the back right corner panel looked like it was brushed against and May need to be buffed out. I hear nothing all week and the. I get a text that car is done and ask me to “confirm” I picked up my car. I had not…so I go to the dealer to pick up car he tells me it’s done but part on back order. Gives me a set of keys. They weren’t my keys…he then says, no your car is on its way and should be here in the next hour (it’s 1:30 on Friday and the shop closes at 3). So I come back and get the car at 2:45. Corner panel not bugged out And the window seal (which was replaced) has a couple of notches in it.

Customer Service

Returned Clean

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Repair Quality

Great job and they were able to get my car in to the shop without a long delay.

Customer Service

My Experience

You did a wonderful job on repairing our car… It looks brand new and beautiful… Thank You…

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Repair Quality

We are very pleased with the Repairs… our HRV Looks brand new…

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Great work and easy to work with

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Great work and easy to work with

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You did a wonderful job on my car I am ever happy with the job

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My Experience

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Have always been pleased doing business with this company

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I was a little disappointed and frustrated with the lack of communication about my repairs. It took a long time to get all of the parts (not the fault of the collision center) and I did not get an update on what was going on unless I called.

Customer Service

I was a little disappointed and frustrated with the lack of communication about my repairs. It took a long time to get all of the parts (not the fault of the collision center) and I did not get an update on what was going on unless I called.

Returned Clean

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The auto text system was incorrect when telling me my car was finished.

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Repair Quality

Car looks great

Customer Service

Liked the text updated

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My Experience

They kept me informed with where they were at and the car looks beautiful

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Great company

Repair Quality

The car looks beautiful. Thenkd

Customer Service

Beautiful

Returned Clean

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Repair Quality

Helpful communication, quick estimate, no hassle and completed the job cheaper and quicker than the multiple other estimates I gathered. A grade.

Customer Service

Returned Clean

My Experience

Shannon was great to work with