Certified Collision, LLC
9779 Hooper Rd,
Baton Rouge,
LA
70818
USA
In operation 8 years.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 12:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and a welcoming atmosphere. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating being kept informed at every step. Timeliness is another standout, as numerous customers noted their vehicles were completed ahead of schedule. The cleanliness of returned vehicles is repeatedly commended, often described as spotless or immaculate. A few customers noted areas for improvement, including occasional overspray issues and minor interior cleanliness concerns, as well as some instances where repair timelines extended beyond initial estimates.
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Service Quality
"Absolutely satisfied with certified collision, their work is phenomenal, and they are good at communicating everything to you. They are really awesome."
"The bodywork to my vehicle looks amazing. It looks and drive the same way it did when I drove ..."
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"Would not go any other place.! They do excellent work. You can tell what kind of work they do the minute you walk into their business. ..."
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"Certified is top notch in my book, repairs done in a timely manner, they are honest and their work is amazing"
"Overspray is still on my taillights and trim after I took it there to show them as they attempted to remove ..."
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"It was ready before it was promised"
"Quick turnover was appreciated."
"Vehicle was ready ahead of schedule"
"They originally estimated 2-3 days but It ended up being 7 days."
"Excellent work and very quick turnaround time. Definitely recommend to anyone."
"I was very pleased with the work done and the professionalism shown. When I picked up my car I was surprised how they ..."
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"Great work, good communication, easy to work with and truck was repaired in a timely manner."
"Great communication."
"... as quickly as possible in completing the job, and kept me informed"
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"... service . Office personnel was very friendly and kept me informed about the work."
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Meagan
(Toyota owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0 -
Would very much recommend!
Repair Quality - 5.0/5.0 -
Couldn’t have asked for a better experience! From the customer service to the actual service itself, fantastic!
Customer Service - 5.0/5.0 -
Couldn’t have asked for a better experience! From the customer service to the actual service itself, fantastic!
Returned Clean
Johnese
(Mitsubishi owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lauren
(GMC owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good people. Got our vehicle fixed quickly and the repairs look great!
Customer Service - 5.0/5.0 -
Caleb is the best! Very accommodating!
Returned Clean
Gerald
(Ford owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Brayden
(Nissan owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Johnathan
(GMC owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Pattie
(Hyundai owner)
reviewed 9/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Barbara
(Toyota owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Danitra
(Infiniti owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Marissa
(Chevrolet owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the service &’ the time frame my car was done.
Customer Service - 5.0/5.0
Returned Clean
Tommy
(Nissan owner)
reviewed 9/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!
Customer Service - 5.0/5.0
Returned Clean
Yvonne
(Jeep owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great fast service!!!
Customer Service - 5.0/5.0 -
Mr. Caleb was awesome!!!
Returned Clean
Sandra
(Toyota owner)
reviewed 8/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Clifford
(GMC owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Shonda
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Clyde
(Buick owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jennifer
(Volkswagen owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0 -
I have already spoken with others about the excellent service and repairs.
Repair Quality - 5.0/5.0 -
Great job, friendly staff that’s easy to Work with.
Customer Service - 5.0/5.0 -
Great people, great customer service.
Returned Clean
Don
(RAM owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0 -
To anyone that needs repairs
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
It looks brand new
Returned Clean
Brad
(Chevrolet owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Linda
(Subaru owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0 -
Was very personal and you can tell they take pride in their work to please a customer
Repair Quality - 5.0/5.0 -
Would not go any other place.! They do excellent work. You can tell what kind of work they do the minute you walk into their business. They are very professional. It is very clean and organize.