Certified Collision, LLC

4.9 (223reviews)

98%

(225) 261-3344

9779 Hooper Rd, Baton Rouge, LA 70818

98%

9779 Hooper Rd
Baton Rouge, LA 70818

Get Directions Email

About Certified Collision, LLC

9779 Hooper Rd
Baton Rouge, LA 70818

Get Directions Email

In operation 8 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 12:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (223)

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Newest
Rating

223 Customers Rated

5 Stars

92.4% Complete

(206)
4 Stars

4.5% Complete

(10)
3 Stars

1.8% Complete

(4)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

1.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or even better than before. The friendly, welcoming atmosphere and professionalism of the staff are frequently highlighted as standout qualities. Timeliness is a recurring positive theme, with several customers noting their vehicles were completed ahead of schedule. Cleanliness at vehicle delivery also receives strong commendations. A few customers noted areas for improvement, including one who experienced overspray on taillights and dusty interiors, and another who mentioned not receiving proactive updates during the repair process. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"Absolutely satisfied with certified collision, their work is phenomenal, and they are good at communicating everything to you. They are really awesome."

"The bodywork to my vehicle looks amazing. It looks and drive the same way it did when I drove ..." Read more

"Certified is top notch in my book, repairs done in a timely manner, they are honest and their work is amazing"

"Repairs were completed timely. Service was excellent!"

"... entire process from beginning to end was great!!! They took great care of our vehicle and us trying to navigate through this process!!!" Read more

"Vehicle was ready ahead of schedule"

"Certified is top notch in my book, repairs done in a timely manner, they are honest and their work is amazing"

"Excellent work and very quick turnaround time. Definitely recommend to anyone."

"I had to wait a while because they had to fix a problem that came up after the due date."

"Quick turnover was appreciated."

"... certified collision, their work is phenomenal, and they are good at communicating everything to you. They are really awesome." Read more

"Great work, good communication, easy to work with and truck was repaired in a timely manner."

"I was notified through the entire process."

"... service . Office personnel was very friendly and kept me informed about the work." Read more

"They're great at keeping me updated on my car's progress, like if something comes up or if they need to offer ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Absolutely satisfied with certified collision, their work is phenomenal, and they are good at communicating everything to you. They are really awesome."

"The bodywork to my vehicle looks amazing. It looks and drive the same way it did when I drove ..." Read more

"Certified is top notch in my book, repairs done in a timely manner, they are honest and their work is amazing"

"Repairs were completed timely. Service was excellent!"

"... entire process from beginning to end was great!!! They took great care of our vehicle and us trying to navigate through this process!!!" Read more

"Vehicle was ready ahead of schedule"

"Certified is top notch in my book, repairs done in a timely manner, they are honest and their work is amazing"

"Excellent work and very quick turnaround time. Definitely recommend to anyone."

"I had to wait a while because they had to fix a problem that came up after the due date."

"Quick turnover was appreciated."

"... certified collision, their work is phenomenal, and they are good at communicating everything to you. They are really awesome." Read more

"Great work, good communication, easy to work with and truck was repaired in a timely manner."

"I was notified through the entire process."

"... service . Office personnel was very friendly and kept me informed about the work." Read more

"They're great at keeping me updated on my car's progress, like if something comes up or if they need to offer ..." Read more

Linda (Subaru owner) reviewed 8/3/26

Was very personal and you can tell they take pride in their work to please a customer

Would not go any other place.! They do excellent work. You can tell what kind of work they do the minute you walk into their business. They are very professional. It is very clean and organize.

Shelesa (Chevrolet owner) reviewed 7/30/26

Beth (Ford owner) reviewed 7/23/26

Edna (Toyota owner) reviewed 7/20/26

I told both office workers I would recommend others to them and I would never go back to the previous shop I used

I received excellent service . Office personnel was very friendly and kept me informed about the work.

As stated personnel as very polite two men in the front office

Karen (Nissan owner) reviewed 7/14/26

Repairs were completed timely. Service was excellent!

Great customer service!

Angel (Audi owner) reviewed 7/13/26

Jamie (GMC owner) reviewed 6/27/26

William (Ford owner) reviewed 6/22/26

Appreciate effort and diligence in trying to determine cause of wet carpet!

Good communications and great people to deal with!

Debra (Kia owner) reviewed 6/16/26

Already have!

Thank you so much for repairing my car!

Perfect! Thanks!

Adam (Ford owner) reviewed 6/8/26

Lareina (Honda owner) reviewed 6/4/26

Great and friendly service!

Brenda (Nissan owner) reviewed 5/29/26

Always!

Staff is extremely helpful and very supportive of our needs to get my vehicle looking brand new!

EXCELLENT, EXCELLENT!

Augustine (Toyota owner) reviewed 5/28/26

10,10 ,10,10,,10,10,10

Rebecca (Jeep owner) reviewed 5/25/26

Stacey (GMC owner) reviewed 5/11/26

Khireston (Lexus owner) reviewed 4/30/26

I had to wait a while because they had to fix a problem that came up after the due date.

They're great at keeping me updated on my car's progress, like if something comes up or if they need to offer me a courtesy to make things easier.

Francis (Nissan owner) reviewed 4/28/26

Great job. Very satisfied

Devonte (Chevrolet owner) reviewed 4/27/26

Ronnie (Honda owner) reviewed 4/27/26

Very happy with my repair along with the turnover time. Thank you for a great job. Also appreciate that my car was so clean. 😃

Definitely!

Great job! Thank you.

Very nice.

Myra (Honda owner) reviewed 4/13/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

Certified Collision, LLC

About Certified Collision, LLC

Reviews (223)

223 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean