Chapman Ford Sales Inc - Roosevelt Blvd

4.6 (794reviews)
90%
9371 Roosevelt Blvd,  Philadelphia,  PA  19114

In operation 47 years.

We've been serving the area for more than 40 years. Our collision center is known for its expertise, honesty, and stellar service. Let us help you navigate your insurance claim and/ or find a cost-effective solution to your body shop needs. Here at Chapman Auto Body and Collision, we have a team of I-CAR certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (794)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

There are no such things as a job without setbacks or waits for parts but with that said everything was done in a timely, professional manner and every step of the way I was informed on everything that was going on with the repairs. When everything was completed you never knew anything was ever wrong with the truck and this is coming from a complete clean freak. Great job Chapman ford collision care I appreciate the job you did. JOB WELL DONE

Likely to Recommend

Repair Quality

AWESOME AWSOME JOB

Customer Service

Great customer care

Returned Clean

Likely to Recommend

Repair Quality

Didn’t take long for my repairs

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the intake process, making arrangements for a rental vehicle while the repairs were being made, to making sure I was aware of each step of the process, Victor and his staff were incredible! The final result is perfect and looks as if nothing had ever happened.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job thank you

My Experience

I think they dos a good Job I’m so happy that’s you

Likely to Recommend

Repair Quality

Great work and service got my car back in a couple of days

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was a job well done beginning with Victor & Sharon. They made the whole process run smoothly. They were easy to work with and the repair and paint job from their team I can give kudos for them. I wouldn’t hesitate to come back if the occasion arises again.

Likely to Recommend

They did a professional job on my car. Yes I would likely return if the opportunity came. I would recommend Chapman Ford to friends and family.

Repair Quality

Collision Service did a fine job repairing my car

Customer Service

Victor and Sharon at Chapman Ford kept me up to date on how my vehicle was progressing. They made the whole process very smooth.

My Experience

The duration time frame to complete the repairs is too long. The time frame should be within 2 weeks. Because it’s mostly front end repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone kept me well informed of what was going on with my vehicle. I would particularly like to recognize Sharon and Victor who called me frequently to update on the status of my repair.

Likely to Recommend

Repair Quality

Everyone that I worked with on the collision team was fantastic. They engaged me, kept me informed of what was going on, and never seemed bothered by my questions.

Customer Service

Everyone I dealt with was fantastic and kept me well informed.

My Experience

The best staff crew on all levels I appreciate all at Chapman ford. For going above and beyond

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Another type of paint fell on my car and they never removed it.

Customer Service

They fixed my headlights and front bumper but a different paint color fell on my car.

My Experience

The only issue was a sticky residue on the hood of the car and the front and back window. Took it back for removal.

Likely to Recommend

Thanks to the team!

Repair Quality

Thanks to the team !

Customer Service

Thanks to the team!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you

Customer Service

Great

Returned Clean