Chapman Ford Sales Inc - Roosevelt Blvd

4.6 (797reviews)
90%
9371 Roosevelt Blvd,  Philadelphia,  PA  19114

In operation 47 years.

We've been serving the area for more than 40 years. Our collision center is known for its expertise, honesty, and stellar service. Let us help you navigate your insurance claim and/ or find a cost-effective solution to your body shop needs. Here at Chapman Auto Body and Collision, we have a team of I-CAR certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (797)

Likely to Recommend

Repair Quality

My car door was painted the wrong color by Chapman.😡 I have another appointment with Chapman on 7/13 for them to “hopefully” paint my car door the correct color this time.🙄

Customer Service

Returned Clean

My Experience

Good customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks great. I have not tried to open the Frunk or the hatch, but I am sure they are fine. It was a pleasant experience. Sharon and everyone very nice/ easy to deal with.

Likely to Recommend

Repair Quality

Very good customer service. Very professional and pleasant.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Cause is so bad

Likely to Recommend

Repair Quality

Cause they took my money and they don’t do nothing special,and I have the same problem

Customer Service

For me it’s so bad

My Experience

The staff at the Chapman Collision center is first class. Educated me about the damaged and explained how it should be repaired. Tony worked with the insurance company to assure everything was addressed. I picked up my automobile today and looks like a brand new vehicle. Karen the secretary was very efficient from the beginning to picking up. She is very knowledgeable and handled paper work and enterprise pickup and return. I would definitely recommend Chapman Collision to anyone who looking for professional and experienced staff to assist with getting your vehicle back on the road.

Likely to Recommend

Repair Quality

Excellent customer service from moment I walked into collision shop. Answered all questions and educated me about my options

Customer Service

Karen and Tom were attentive and very responsive. Ex ppl aimed everything and provided great support

Likely to Recommend

Repair Quality

Delay in repairing due to staff shortage

Customer Service

Likely to Recommend

Repair Quality

Tony and his team were super helpful, did great work, had open communication with me the whole time and was able to make each step of the way easy and affordable. Thank you for your time and efforts with my car!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very people oriented took the time to explain things to my daughter. Outstanding work looks brand new

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Exceed expectations

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mike kept me informed. Sharon helped me set up the rental cars.

Customer Service

Front desk was very helpful

My Experience

I want to say thanks to the entire team at Chapman. Everyone was extremely helpful and professional. thank you, Ed

My Experience

None every was great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

It was cleaner than when I dropped it off

Repair Quality

I waited four weeks for the repair on my truck and the paint wasn't blended your shop manager told me I shouldn't have even received it in that condition. Now I am patiently waiting for the shop to reschedule a time for me to have it done right .

Customer Service

Was always pleasant on the phone

Returned Clean

My Experience

The nice lady who took the inital report was plessant and through.(blone hair,,)Nice people work at Chapman...Job is awesome car looks good thank you all

Likely to Recommend

Repair Quality

Good ⁰ people

Customer Service

Great work....good people

My Experience

I must comment the staff for doing an excellent job also shout out to the secretary I forgot her name but ahe kept me informed with daily text.

Likely to Recommend

Repair Quality

Customer Service