Chapman Ford Sales Inc - Roosevelt Blvd

4.6 (798reviews)
89%
9371 Roosevelt Blvd,  Philadelphia,  PA  19114

In operation 47 years.

We've been serving the area for more than 40 years. Our collision center is known for its expertise, honesty, and stellar service. Let us help you navigate your insurance claim and/ or find a cost-effective solution to your body shop needs. Here at Chapman Auto Body and Collision, we have a team of I-CAR certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (798)

My Experience

I must comment the staff for doing an excellent job also shout out to the secretary I forgot her name but ahe kept me informed with daily text.

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Repair Quality

Customer Service

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Repair Quality

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The work was very good

Repair Quality

I was very happy about the look but it did take long.

Customer Service

It was good in the but then we received a text saying it was done which it wasn't.

Returned Clean

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Repair Quality

Repair not professionally done and staff rudeness

Customer Service

Repair not professionally done and staff rudeness

My Experience

Clear and timely communication from Sharon was exceptional

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Repair Quality

Customer Service

Sharon was phenomenal!

Returned Clean

My Experience

I really liked the text message updates on the work progress.

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Repair Quality

First time dealing with Chapman Collision, the process was very smooth. I especially liked the text updates on the repair progress.

Customer Service

No issues

My Experience

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Repair Quality

Customer Service

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Repair Quality

It was done absolutely great

Customer Service

Was absolutely beautiful no flaws

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We have been recommending CHAPMAN to friends, family, and neighbors for over 30 years.

Repair Quality

We have been using Chapman for over 30 years and they consistently strive for customer satisfaction meeting all our needs all the time.

Customer Service

Their customer service is very good.

Returned Clean

My Experience

Extremely professional and courteous. Thank you Frank

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Repair Quality

Customer Service

Excellent superior team 👏

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Repair Quality

None

Customer Service

Returned Clean

My Experience

Thank you bery much I am completely satisfied with your service and the group of professionals that help me . Thank you to miss Sharon and Mr.Garris

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Repair Quality

Thank you for sendde me to that group of excellent professionals i am very happy with the work they did in my truck

Customer Service

I already send a thank you to them but please send a note of appreciation and tell that i am happy with the work

Likely to Recommend

Repair Quality

There was still a paint flaw, after the repairs were completed. It was pointed out and I'm supposed to return at a later date to have it fixed. However, we've since traded the vehicle in. On another note, Chapman should consider giving the vehicles in for body work, a full interior and exterior detail for every vehicle, after the body work is completed. Most body shops outside of the dealer shops, do this for their customers and it goes a long way in the mind of the customer!

Customer Service

My Experience

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No comment

Repair Quality

Customer Service

No comment

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Repair Quality

The car is working very well I you guys did a wonderful job thanks 🙏

Customer Service

The it does drive the same it seems like it is hesitating to go into gear it did that a couple of times.sometime.it did it and sometime it don't

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Good job

Customer Service

Good

Returned Clean

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Repair Quality

My car looks absolutely beautiful. Chapman Ford service is always to notched!

Customer Service

The team was very responsive and helpful with all my questions