Charlie's Auto Collision Repair, Inc
671 Route 9 South,
Little Egg Harbor,
NJ
08087
USA
FULL SERVICE AUTO COLLISION AND AUTO GLASS COMPANY, SERVING OCEAN AND ATLANTIC COUNTY FOR 30 YEARS
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles were returned looking brand new or better than expected. The level of customer service receives high marks, with reviewers frequently highlighting the friendly, professional, and accommodating nature of the entire team. Communication throughout the repair process is a standout strength, as customers appreciate regular text and phone updates that kept them informed every step of the way. Timeliness is another key highlight, with numerous customers noting repairs were completed on or ahead of schedule. A few customers noted minor concerns such as a rattle after repair, a backup camera issue, and one mention of a longer-than-expected repair time, reflecting areas customers feel could be refined further.
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Service Quality
"The greatest body shop on the planet. Period !"
"... employees at Charlies are a pleasure to deal with and the work they do is excellent. All timelines were accurate and the pricing is reasonable. I highly recommend ..."
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"... wonderful, glad to have Charlie's help us with my car. It looks brand new! Customer service was friendly, efficient and seamless. Would recommend them to anyone needing ..."
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"Repairs were completed earlier than expected. Car looks great. People are so nice!"
"... completed on their vehicle. From my perspective an excellent job with all partys involved including MJM."
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"Repairs were completed earlier than expected. Car looks great. People are so nice!"
"My car looks great! And it only took 5 days. Great business people!"
"... service, kept me updated on the progress of the work, they had it ready before quoted date, very happy with Charlie's !"
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"Earlier than expected"
"great service. done faster then expected"
"Excellent customer service and they keep you up to date every step of the way"
"... very prompt and informative during this process. Contact with me was daily concerning the start to finish work. I would recommend this business to anyone looking ..."
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"Excellent service, kept me updated on the progress of the work, they had it ready before quoted date, very happy with Charlie's !"
"Thank you , they made the whole process so easy. Open communication on progress. Car looked fantastic when I picked it up. Will definitely refer others."
"Any concerns or questions were handled quickly and efficiently"
Kevin
(Kia owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michele
(Chevrolet owner)
reviewed 8/25/26
My Experience - 5.0/5.0 -
Great service. Very happy with job
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Alberta
(Cadillac owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
Excellent service, kept me updated on the progress of the work, they had it ready before quoted date, very happy with Charlie's !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Brian
(Cadillac owner)
reviewed 8/17/26
My Experience - 5.0/5.0 -
My car looks perfect, like it never happened, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kevin
(Toyota owner)
reviewed 8/14/26
My Experience - 5.0/5.0 -
Good people who do excellent work. Made the process easy. Thank you
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Harmony
(Kia owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job looks perfect! Quick turnaround time. On schedule
Customer Service - 5.0/5.0
Returned Clean
Frederick
(Hyundai owner)
reviewed 8/13/26
My Experience - 5.0/5.0 -
Excellence @ it’s best caring , understanding professional and experienced staff and explaining everything ! Mr. And Mrs. Frederick and Mary Ann !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellence @ it’s best, understanding, caring, patient, professional! Frederick and Mary Ann .
Customer Service - 5.0/5.0
Returned Clean
Lauren
(Nissan owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for getting this fixed !!
Customer Service - 5.0/5.0
Returned Clean
Christine
(Buick owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great.
Customer Service - 5.0/5.0 -
Everyone was very nice. We were kept informed throughout.
Returned Clean
Alan
(Cadillac owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Brenda & the entire team at Charlie’s were professional in both their customer service and auto body work. I highly recommend Charlie’s collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kathleen
(Kia owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Chevrolet owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Diane
(Kia owner)
reviewed 7/31/26
My Experience - 5.0/5.0 -
I already commented before on the text. Charlies is the best and would never go anywhere else
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeane
(Chrysler owner)
reviewed 7/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Octavio
(Toyota owner)
reviewed 7/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kimberly
(Dodge owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Christopher
(Honda owner)
reviewed 7/7/26
My Experience - 5.0/5.0 -
They were able to schedule to do the job in one day so i didn’t have to get a rental. Also they dealt with the extra cost from the insurance companies original estimate.
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Mark
(Subaru owner)
reviewed 7/6/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michelle
(Toyota owner)
reviewed 6/25/26