Chatham Parkway Collision
In operation 25 years.
Chatham Parkway Toyota/Lexus is a full service collision center. We are the only factory Toyota / Lexus Certified Collision Center in the Costal Empire and the Low Country. We work on all makes and models. We work with all insurance companies. Our technicians are I-CAR , ASE and factory certified. Our goal is to provide quality repairs in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I paid for tire and rim disposal fee only to find my rims and tires in my trunk. There is now a noise that I get at high speeds that I did not have previously. Paid a lot of money for rims and tires only to have more problems and a chore to find a place to dump the tires I paid to have dumped.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I was told before I dropped off the car that it would take five days. Took over 2 weeks to complete. No communication. No updates. I had to keep calling to get updates.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend
Repair Quality - 5.0/5.0 -
Currently I don’t have any complaints. I have only had my vehicle back for 6 days
Customer Service - 5.0/5.0 -
Customer service was really good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Work is always excellent
Repair Quality - 5.0/5.0 -
Has always excellent work and great customer service
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
1. Sanding dust all inside my car that was not cleaned before I picked it up. 2. Park assist had an error code when I picked the car up. I had to wait 2 hours for you to try and clear it. I ended up just taking the car and fixing it myself 3. When you installed my right hand passenger inside door panel you did not install it correctly and pinched the door lock cable causing my door to not lock and my alarm to go off intermittently. I fixed that myself as well.
Customer Service - 0.5/5.0 -
Communication was poor during the visit. I was told I could pick my car up on a Monday and then received a text on that Monday saying my car would not be ready for two more weeks.
Returned Clean
Likely to Recommend - 4.5/5.0 -
Not sure it is the most cost effective but the service was terrific and comms was good.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Bring car back to be repaired.
Customer Service - 2.5/5.0 -
Bring car back for repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Slight scratch inside tailgate, tailgate will not close and lock automatically only works when close button pushed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
No, not sure that the repairs performed returned the car to the original factory condition. Found air duct behind grill loose, wire harness hanging when it had a retainer to hold it in place, broken rubber part hanging down under the car.
Repair Quality - 2.5/5.0 -
Found a few things wrong that a final visual inspection by the body shop should have found. Continuing to look over the repairs to see what else was missed.
Customer Service - 3.5/5.0 -
The person who was the point of contact suddenly quit and we were not notified. Had to make several calls to find out who was taking over the repair of our vehicle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car looks like new. You can't tell that it had any damage
Customer Service - 5.0/5.0 -
They were always able to answer my questions and keep me updated