Chatham Parkway Collision
In operation 25 years.
Chatham Parkway Toyota/Lexus is a full service collision center. We are the only factory Toyota / Lexus Certified Collision Center in the Costal Empire and the Low Country. We work on all makes and models. We work with all insurance companies. Our technicians are I-CAR , ASE and factory certified. Our goal is to provide quality repairs in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I will gladly recommend your services to anyone in need of top-notch auto repair.
Repair Quality - 5.0/5.0 -
I appreciate the clear communication and excellent customer service throughout the entire process.
Customer Service - 5.0/5.0 -
I will gladly recommend your services to anyone in need of top-notch auto repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks new
Customer Service - 5.0/5.0 -
Although the repair took longer than expected, I still received good service.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everyone is very professional and helpful.
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Was done in a timely manner
Customer Service - 0.5/5.0 -
Did not reply back in a timely manner
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
I’d give them a 15 if I could. We worked with REN and he was fabulous to work with. He insisted on quality from the replacement pieces. The repairs were done in such a way that you could never tell it had been damaged. Just the way you want it.
Customer Service - 5.0/5.0 -
Again, definitely a 10+++. We worked with Ren and he explained everything clearly, he was very responsive, knowledgeable and really went to bat for us with our insurance company. He was also very personable and very easy to work with. I trusted him completely with our car.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I’ll warn anyone that will listen not to make the same mistake I made
Repair Quality - 0.5/5.0 -
Vehicle was in body shop for over two months. Communication was one sided. Car was painted while construction happening within building and had to be repainted. Picked up vehicle and found dirt/sand dried into repainted vehicle, will have to take car back again.
Customer Service - 0.5/5.0 -
Zero communication and multiple promises of completion missed
Returned Clean
Likely to Recommend - 2.5/5.0 -
Toyota dealership but non Toyota parts used without allowing customers to pay difference
Repair Quality - 2.5/5.0 -
Missing parts and damaged at shop; however manager accepted responsibility and will resolve
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Despite a challenging situation, this team stepped up and made what could have been a bad experience a good experience.
Returned Clean
Likely to Recommend - 5.0/5.0 -
All is well!!!!! Exceptional services!!!!!
Repair Quality - 5.0/5.0 -
Chatham Parkway Collision as well as services. All representatives have great mannerisms. Hence, customer service is top of the line!!!!!
Customer Service - 5.0/5.0 -
Great customer services!!!!!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
In the store was great, but there was a lack of communication to update me on the progress of my car. Often no one would pick up the phone when I called, and when they didn’t pick up the voicemail box was also full.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I had an excellent experience and would certainly recommend this shop.
Repair Quality - 5.0/5.0 -
My car looks brand new. I am awaiting a couple of parts for the interior, but that is not the fault of Parkway.
Customer Service - 5.0/5.0 -
The staff kept me apprised of the progress. They were always very polite and cordial.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
REN really took care of me and my vehicle!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Repair Quality - 0.5/5.0 -
My car was there for 33 to 35 days. The commination was terrible and disgusting.