Chatham Parkway Collision

4.5 (1,959reviews)
89%
7 Park Of Commerce Way,  Savannah,  GA  31405

In operation 25 years.

Chatham Parkway Toyota/Lexus is a full service collision center. We are the only factory Toyota / Lexus Certified Collision Center in the Costal Empire and the Low Country. We work on all makes and models. We work with all insurance companies. Our technicians are I-CAR , ASE and factory certified. Our goal is to provide quality repairs in a timely manner.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (1,959)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No comment

Repair Quality

Customer Service

Your body shop did a excellent work on my automobile thanks

Returned Clean

Likely to Recommend

I’m going to tell my work place

Repair Quality

Staff is very nice 👍 and they did best job and tell you anything problem your vehicle 🚗 work and solve the issue I hope everyone comes here to fix your vehicle 🚗 Savannah in town This is best place and staff are very friendly , helpful and very honest Kayla and Corey the best person

Customer Service

100 % satisfaction this place and staff

Returned Clean

Likely to Recommend

Repair Quality

It took a long time to clear the hurdle between the insurance company and the collision center. In truth, they were a bit unique but what disturbed me is that after I was told it was a bumper problem that only cleared the passenger side view warning when the bumper was off, hence the bumper needs replacement after the bumper was actually replaced, the blind spot warning never went away, leading me to believe that the bumper was actually not the problem.

Customer Service

Voice mails could not be left because voice mail folders were deliberately left filled.

Returned Clean

Likely to Recommend

Repair Quality

What to thank CPC for going the extra mile for cleaning up my Subaru. I didn't notice at first because I was busy new year was coming in . But once I got home I notice and I was very greatful. I called back and thank them.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was gone leave it alone but since yall sent this, it will be cool yo let yall know that someone works there is a thief I left a black on black Jordan hat in the back seat totally forgot to grab it and it’s gone just a fyi he/she probably gone start wearing it to work too lol

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

quality is excellent however the time frame was extremely long

Customer Service

Likely to Recommend

Repair Quality

All went pretty good. Had to take back to have a sensor glued in on bumper

Customer Service

Returning of calls /emails and notifications were spotty. Of note. Was called late on a Thursday that the car would be ready next week. And then Friday at 3:30 I get a call that it was ready come get it. Well it is like 40 minutes to get there so no way.

Returned Clean

Likely to Recommend

Had a new car sent inside of it

Repair Quality

I appreciate the time and effort that they put into my vehicle I feel like Toyota is a very good and stable environment to take your car

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very satisfied

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Makenzie was excellent at answering all my questions and keeping me updated on the status of my repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Was told on last Friday that my truck was done and when I arrived it was still in service. Two hours later it was brought to the collision center with the bed full of debris and bed cover broken. The window tint was scratched on both front and back drivers side windows. The rain guard to the back driver side window was broken, there was still a dent in the back rear, paint was chipped under the hood on the drivers side, overspray was on the drivers window and the rubber strip that goes in between the front and back doors was missing. The bed light when you open the tailgate is not working. There was still tape in places and I’m sure I’ve left some things unmentioned . Overall I really expected a much better outcome when I picked up my truck tbh especially it being the collision center for Toyota. Kara I believe was wonderful and did try to help with a promise to get my truck right.

Likely to Recommend

Repair Quality

Very good estimator. Some lack of communication among your team members on when to send the car back to the dealer

Customer Service

The work was very professionally done. Like a brand new car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was great and smooth

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Professional services, great communication

Customer Service

Returned Clean