Chatham Parkway Collision
In operation 25 years.
Chatham Parkway Toyota/Lexus is a full service collision center. We are the only factory Toyota / Lexus Certified Collision Center in the Costal Empire and the Low Country. We work on all makes and models. We work with all insurance companies. Our technicians are I-CAR , ASE and factory certified. Our goal is to provide quality repairs in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
Had conversation with CSM and he'd advised lifetime warranty on paint, then was told $800 cost after it was done.
Repair Quality - 0.5/5.0 -
Initial experience was very positive. Very unhappy with ending.
Customer Service - 2.5/5.0 -
Customer service reps helpful and friendly. Not happy with Cust Svc manager
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0 -
Will advise not to use them.
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Rep very nice initially. Based on last conversations, her bosses were very unreasonable and did not want to honor promises
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You did a great job
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very friendly
My Experience - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0 -
Was not kept up today with the status of my vehicle
Customer Service - 1.5/5.0 -
There were no customers service. I called every time to find out what was taking so long to repair my car.
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My Experience - 0.0/5.0 -
My passenger side is still messed up. The black plastic thing is falling off from underneath the hood
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and fast
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0 -
I wouldn't recommend to an enemy
Repair Quality - 1.5/5.0 -
The bumper repair was fine but my car hasn't been right since I picked it up.
Customer Service - 0.5/5.0 -
Communication is awful! I wasn't updated about my cars progress at all. I was called to pick up when it was close to 5pm on a Friday. I had to rearrange my whole evening. If they had told me that morning I could have made arrangements. I had to pick up after hours I didn't have any time to make sure my car was ok before leaving. My cars ac wasnt working when I dropped off it worked perfectly it was ice cold. Battery was all of a sudden bad. Parts under my hood were loose. The manager tried to tell me no one went under the hood which wasnt true because my car was reset so someone disconnected the battery or jumped it. Everything is very sketchy. Im waiting for my appt at subaru to find out what's wrong. My car was at subaru a few weeks before coming to Toyota and left working perfectly. The manager splashed coolant inside my car and tried to tell me my coolant was bubbling out. I have pictures and videos from before he looked at it showing no coolant splash. Im very suspicious someone swapped out part of my car or damaged it.
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Likely to Recommend - 5.0/5.0 -
Anytime I need a repair on my Toyota, I have always used Chatham Parkway Collision Center. Always done within a reasonable amount of time and they do good quality work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
Great service and Ren kept me in the “loop” as to what’s going on. 100% YES
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ren was a great help in helping me negotiate with Subaru to get the best reimbursement possible for my clear coat peeling issue
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair work and very helpful staff. I particularly want to commend REN for his responsiveness. Bert
Customer Service - 5.0/5.0 -
Great service
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My Experience - 5.0/5.0 -
My experience with the Collision Center was surprisingly easy. REN was my representative and was extremely helpful. He kept me informed and explained everything throughly. My beautiful red car looks like new again. I am very pleased with the results.Thank you.