Chatham Parkway Collision
In operation 25 years.
Chatham Parkway Toyota/Lexus is a full service collision center. We are the only factory Toyota / Lexus Certified Collision Center in the Costal Empire and the Low Country. We work on all makes and models. We work with all insurance companies. Our technicians are I-CAR , ASE and factory certified. Our goal is to provide quality repairs in a timely manner.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The seal around the affected side of the window in my liftgate is not correct. With the rain today it leaked inside the cargo area upon opening the liftgate.
Likely to Recommend - 0.5/5.0 -
In fact I was considering purchasing a new vehicle from Chatham Parkway Toyota. However after the issues I have had with collision center and service I will buy somewhere else.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Was missing one part repair but they have ordered the part and it will be repaired. Andrea was great, kept me updated and answered all my concerns. Everyone I had contact with was nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Whoever cleaned the interior did a pretty bad job but bodywork was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
A new higher claim was made to my insurance company. I was not informed of this increase, except by my insurance company. I feel it is the collision company's responsibility to inform me.
Repair Quality - 5.0/5.0 -
Like it never even happened!
Customer Service - 5.0/5.0 -
Daily updates were appreciated
Likely to Recommend - 5.0/5.0 -
I definitely would recommend the collision center as long as they were able to get Andrea Owens as an advisor and Deanne Gallo to answer any shop/car related questions!
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Andrea Owens and Deanne Gallo ensured all my questions were answered and provided exceptional customer service!
My Experience - 5.0/5.0 -
Andrea did an outstanding job keeping me informed about every step my vehicle went through. Kudos to her! If I have one complaint it is that my all weather mats were dirty and had foot prints all over them on the passenger side. There was no protective paper put on that side. That should have been cleaned up. But other than that all was good. You guys do a awesome job and that is why I continue to bring my vehicle if I have body repair needs.