Chehalis Collision Center

4.9 (2,978reviews)
98%
926 NW Maryland Ave,  Chehalis,  WA  98532
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Shop AssistantSparkles

In operation 14 years, 13 years at this location.

Chehalis Collision Center is one of four locations. We specialize in motor homes semi's and any commercial big rigs. We are a DRP for a number insurance company's so we handle any and all type of auto claims so give us a call. We can communicate by text and or email and message throughout the entire repair process ...

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,978)

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Returned Clean

My Experience

Thanks for the quick turnaround

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Not so likely based on my experience.

Repair Quality

I cannot recommend the Chehalis office based on my recent experience: * **Quality:** The replacement front bumper was not fitted correctly. * **Billing:** The final bill was nearly three times the original $2,000 estimate. Furthermore, I was charged a $500 deductible that my insurance also paid, meaning I am owed a refund. * **Delays:** The promised three-day turnaround stretched into over six weeks of waiting.

Customer Service

The replacement part was fitted incorrectly, and the initial estimate of around $2,000 was exceeded by almost three times that amount on the final bill. Additionally, I was charged a $500 deductible that was later covered by my insurance, meaning I am owed a refund. Finally, the repair time to replace a front bumper went from a promised three days to over six weeks. Given this experience at the Chehalis office, I cannot recommend this business. No updates throughout the process.

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My Experience

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It was great, the kept tabs with me and kept me informed

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My Experience

Thank you very much

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From the first phone call until I picked up my beautifully repaired car, I was totally satisfied. I recommend this business to my family and friends.

My Experience

Progress & courteous. Extremely happy with the service I received. Highly recommend

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Not complete waiting for parts

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My Experience

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Very easy to work with. Friendly & informative.

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Thanks Wyatt

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My Experience

I found a couple of air bubbles/sandon driver's side passenger door. Completely satisfied.

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Very professional and great communication.