Chilton Auto Body Santa Clara
In operation 14 years.
At Chilton Auto Body Santa Clara, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Santa Clara, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
Need better coordination between the locations (San Carlos and Santa Clara) given for the consumer it’s the same company. Also be better coordination with AAA insurance as early on we had quite a bit of delay before parts could be ordered. The accident happen on Jan1st and fix was done in end of May / early June
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate with your work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy with my experience with Chilton Auto body! The service was excellent. Dorae and Manny answered all my questions and kept me informed.
Customer Service - 5.0/5.0 -
Dorae was great!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I appreciate the service and will recommend to Family & Friends
Repair Quality - 5.0/5.0 -
The work was completed well.
Customer Service - 5.0/5.0 -
The work performed was. very thorough and professional
My Experience - 5.0/5.0 -
Everything from the scheduling to the interactions of the employees to the communication ongoing to the timing to the end result was great
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Great experience all around!
My Experience - 5.0/5.0 -
I’m impressed with cleanliness and organization of the shop. Thanks to Dorae and Manny for helping me with all my needs. They were both very friendly and helpful. I will recommend this shop to all my friends. 10/10 👍🏼
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This entire experience has been amazing. I was rear ended and had no idea where to start as far as getting the repairs. I went to Chilton and Dorae was such a big help she explained everything to me showed me the areas of repairs and has kept me updated every step or the way. My vehicle is also white and I’ve heard white is one of the most difficult color to match! That was not a problem here. My car looked brand new when I received my car back it was like stepping into a new car. From the estimating experience, repairs, detail and customer service I would give you 100/10 thanks again!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to everyone involved in making our Rivian like new again! The whole experience was outstanding, from the professional, courteous front office staff to the exceptional work done by the auto body specialists, everyone was top-notch! We got an accurate appraisal and were kept updated daily until the job was done. The work is beautiful and was finished on time! We couldn’t be happier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Somehow got a flat tire with big nail as soon as I got home
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and work
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
1. My new lucid(with less than 1800miles) suddenly flash warning of low brake fluid on my way home from the body shop. I have never seen this warning before drop off. 2. My drive settings in my car are changed without noticing me, especially the stop mode which was changed from hold to roll. It was dangerous to drive a car that suddenly roll forward or backward in any slightly tilted road. 3. There was big stain areas in both driver and passenger sides when I received it.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
I was told to pick up my car from chilton at 5pm on May 29. On my way home from chilton, I received critical warning of “brake fluid low” and had a few times of near-miss collision due to loss of brake. I reached out to Chilton via their online system (car wise), messaging system, and phone call (left a voice msg) within an hour. I have not been contacted back by Chilton so far, despite the severe condition of the vehicle (not drivable) and my repeated efforts of reaching out to them. I am working with Lucid diagnosis to secure all required evidences regarding damage and potential injury risk due to the malpractice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service and the most helpful.
My Experience - 0.0/5.0 -
Cannot charge car as charge port door no longer opens after repair. I also don’t have enough charge to bring it back to repair shop.