Chris Auffenberg Ford
In operation 40 years.
ford/Lincoln dealership
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0 -
OVER 6 WEEKS IN THE SHOP SEEMED TOO LONG FOR THE REPAIRS AND A DAY OR TWO BEFORE WE PICKED UP THE VEHICLE, WE WERE NOTIFIED THAT IT HAD A FLAT TIRE AND THAT WE WOULD HAVE TO PAY FOR IT. I THINK ON SUCH A LARGE INSURANCE CLAIM AND AFTER THIS AMOUNT OF TIME PASSING, IT WAS A LITTLE NIT PICKY. RAY SCHONLAU DID A GOOD JOB OF BEING PROACTIVE ON KEEPING US UP TO DATE ON THE REVISED SCHEDULING OF THE VEHICLE REPAIRS.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with. Keep me updated throughout the process. Friendly staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They do good work.
Repair Quality - 5.0/5.0 -
Very good and I am happy with their work.
Customer Service - 5.0/5.0 -
EVERYTHING IS WORKING GOOD, PAINT IS MATCHING WELL AND IT WAS VERY CLEAN WITH NO SIGNS OF ANY DAMAGES FROM THE WORK DONE.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was pleased with my pick up and especially when my car car was cleaned inside and out. I have not driven the car except about 10 miles and so far all seems good.
Customer Service - 5.0/5.0 -
Ray the Body Shop Manager called and kept me in the loop throughout the process.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
There are two Small scratches/scuffs on the bumper noticed once the truck was home. Overall repair looked great.
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
No one is perfect
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Your body shop does great work. This is the second time in a year I brought my Explorer there due to a deer running in front of it. Your customer service ha been great. We purchased my wife's Escape from Chris Auffenberg and have been very satisfied with it. As Arnold said... "I'll be back" but not for the same reason. I'll need to replace my Explorer in a couple of years and we will look for it at Auffenberg first,
Repair Quality - 5.0/5.0 -
High quality workmanship on the body repair.
Customer Service - 5.0/5.0 -
As always, great customer service and high quality workmanship. Special thanks to Ray and Walter for their advice and insight.