Chris Auffenberg Ford

3.9 (307reviews)
73%
5840 Highway 100,  Washington,  MO  63090

In operation 40 years.

ford/Lincoln dealership

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (307)

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Review for body shops not good. Was Unaware Auffenberg did, fortunately the insurance company recommended Auffenberg and I am glad they did, I probably would have ended up somewhere else.

Repair Quality

Was really worried, Walter said it would be like new and he was right. Repairs were tight, paint job matched. Very pleased with work.

Customer Service

Walter stated what would happen and the time frame needed and followed through

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My Experience

Had body work done to vehicle with insurance claim was charged extra to pull rear drive tires to check safety of the vehicle after the accident. Charge amount was minimal but is good indicator of their business culture. Most likely would not purchase a vehicle from the dealer & would not recommend.

My Experience

Quick, easy and painless

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All though we aren't quite done. Having an issue with the lock on the tailgate. It locks, but is difficult to unlock. Taking it in later today or tomorrow for hopefully minor adjustment

My Experience

Done sooner than expected and repairs done for less than quote friendly and efficient staff

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Some wave to door repair, but I passed on fixing the dent 24” to the right of it, so I let it go. Everything else looks perfect

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Very efficient service and repairs were great

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Very efficient and timely

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